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Anyone want a SERO plan?

Discussion in 'Sprint Forum' started by larry, Dec 14, 2006.

  1. larry

    larry Sprint loyalist and former mod
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    Until the 31st anyone can sign up for a new activation or new line of service and get on a SERO. Enjoy.

    [​IMG]
     
  2. Andy

    Andy Diamond Senior Member
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    Any word as to why Sprint is offering this to the general public, Larry?
     
  3. UFO

    UFO Bronze Senior Member
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    In a way it really always has been for anybody who's ever looked into it and tried to get it. Maybe they found out they could still make a profit on it and are trying to clear out the stores a little for holiday season???
     
  4. larry

    larry Sprint loyalist and former mod
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    Holiday promotion to try to get new customers.
     
  5. Andy

    Andy Diamond Senior Member
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    Even though I think this is an awesome promo and I will highly suggest it to anyone asking me for advice, does this mean that Sprint really is hurting? I mean where do they make money with these plans?
     
  6. WiggyFife

    WiggyFife still knows nothing!!!
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    maybe on quantity of people taking advantage of SERO...
     
  7. TelcomJunkie

    TelcomJunkie Bad Handoff Investigator
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    They wouldn't be offering it if it wasn't profitable. Loss leaders don't work in cellular like they do in Supermarkets and Electronics stores :D
     
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  8. UFO

    UFO Bronze Senior Member
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    I believe TelecomJunkie hit the nail on the head. Other than people talking about SERO being a good deal, I've never heard anybody claim who might know that SERO couldn't generate a profit. If it didn't, Sprint would have been smart enough to change what was offered on SERO when they saw how many people were taking advantage of it that couldn't have been just friends/family of employees. For somebody that doesn't burn up the night minutes or roam a lot, Sprint ought to be able to generate a decent profit off of $30/month.

    I also believe that saying Sprint/Nextel is hurting greatly exaggerates the demise of Sprint. It's true they've had a couple quarters where they've not done great in terms of new subscribers, but overall, it's a company that's still built for the long-haul and profitable. They've still got over 50 million customers and are getting twice as many new subscribers as Alltel per quarter, which should still lead to them being a very profitable company with any kind of decent leadership. If T-Mobile can operate on 23 million customers and Alltel on 11 million and USCC on 6 million, Sprint shouldn't be having devastating problems with the size their customer base even by operating 2 networks. If anything, SERO seems like Sprint's way of countering Verizon's reliability claim by offering a lot more in a plan than Verizon. I just think there's a lot of over-reacting to Sprint's current situation because I've heard many comments about them hurting, but I just don't see it being as bad as what's led on.
     
  9. CellGeek

    CellGeek Sprint is the BOMB!
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    I have been though the merger of several high-tech companies and you cannot reasonably expect reap the benefits of such a merger for several years. It doesn't happen overnight. It is difficult to blend two technologies and is even much more difficult if the technologies are incompatible. Most folks that do not work a technology industry have difficulty comprehending this simple fact.
     
  10. larry

    larry Sprint loyalist and former mod
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    I agree with you there!
     
  11. nKrypteD1

    nKrypteD1 Software Architect
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    Just curious, Sprint SERO's website states, Off-Network Roaming not included, so I'm assuming with SERO you're locked to their native network only, Am I correct in this assumption?
     
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  12. dalbrich

    dalbrich Junior Member
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    Talking about how they can offer this and still make money:

    I'm an avid wireless user, but I my usage tends to be quite a few short phone calls. I average 233 minutes per month. I also use data casually, but spend most of my time (home and work) where high speed internet is readily available. So even though I do use data, I would not say I'm a heavy user.

    I have two 500 minute SERO plans (one for me, one for my wife). My wife has many months with literally zero minutes used, but I'm happy to pay for her phone just so she has it when she needs it. If we travel, she will use it, but even then I'd say her average monthly usage is less than 20 total minutes.

    So anyway, Sprint probably does make some money even off of the SERO plan depending on how heavily its used. Verizon charged me even more money for the limited services I use, so it made sense to me to switch to Sprint.

    Anyway, there may be a bunch of folks not optimizing their every minute which explains how even SERO can be a money maker.

    -Dan

    PS: For the number of minutes I use, and the data I use, I doubt Sprint makes money on me, however, my wifes line virtually never gets used, so they do get something out of the deal.
     
  13. larry

    larry Sprint loyalist and former mod
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    Sero plans have always included free roaming. Where are you getting this info from? This is what I see on the SERO web site:

    Selected Rate Plan: Sprint Employee Referral Offer 500 $30.00 per month

    Plan Minutes: 500
    Night and Weekend Minutes: Unlimited Night & Weekends
    Contract Term: 2 years
    Long Distance Charge: $0.00
    Roaming Charge: $0.00/min - Included
    Activation Fee: $0.00
    Additional Minutes: $5 for every 30 minutes for 501 - 800; Above 800 minutes, $0.20/min
    Early Termination Fee: $200.00
     
  14. nKrypteD1

    nKrypteD1 Software Architect
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    www.sprint.com/sero

    Sprint Employee Referral Offer 500
    500 Minutes
    $30.00 per month
    Other monthly charges Apply. See Below**
    > Plan Details
    > More Sprint PCS ® Plans

    > Plan Coverage Map
    >Terms & Conditions



    ** Off network roaming is not included with this plan
     
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  15. larry

    larry Sprint loyalist and former mod
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    Oh I figured it out. You're not in a real Sprint market. It's run by an affiliate called IPCS. Affiliates are different than Sprint and can do whatever they want to do. Sprint corporate markets which make up over 90% of the network give free roaming with SERO plans.
     
  16. nKrypteD1

    nKrypteD1 Software Architect
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    This was true for both area's I tried out, Northern Indiana and Raleigh, NC. Hence why my confusion with that.
     
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  17. Andy

    Andy Diamond Senior Member
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    Didn't the original Sprint SERO plans also include Text Messaging?? Larry???
     
  18. larry

    larry Sprint loyalist and former mod
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    Wirelessly posted (LG-LX350 AU-MIC-LX350/2.0 MMP/2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)

    Yeah both affiliates. Try Chicago, LA, NYC zips and see what comes up.
     
  19. jetskiscott

    jetskiscott New Member

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    I already have a business plan because I work at a University. Sprint glady changed me over to the SERO plan with no problem. I went from 200 anytime minutes to 500 for the same price.... Plus I get Vision and mobile to mobile. What a great deal! Thanks Sprint!
     
  20. TravisT

    TravisT New Member

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  21. keishac

    keishac New Member

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    i would like 2 get the sero plan can u help me plzzzzzzz
     
  22. RJB

    RJB Gold Senior Member
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    There are numerous threads on this just search for it.
     
  23. TommyB

    TommyB Member

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    Great way for Sprint to build marketshare with:

    + Very attractive SERO rate plans ! ! ! !

    + A nice phone selection ! ! ! !

    + 7pm evenings ! ! ! !

    + Free unlimited data ! ! ! !


    Larry,

    1) Does your post mean that Sprint store's will write SERO agreements?

    2) Is an e-Referal still required?

    3) Anything else to consider?

    Teetering on the brink . . . .

    Still hearing that still small voice calling . . . . "come home . . . . come home" . . . .

    Thanks.
     
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  24. Jerro

    Jerro Bronze Senior Member
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    Save me a search of the Sprint site, please: What does the acronym SERO stand for?
     
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  25. sheureka

    sheureka Senior Member
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    Tommy B - check the date on Larry's post - but SERO is still available and I suspect will be for a long time

    Jerro - Sprint Employee Referral Offer

    - sheureka
     
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  26. Jerro

    Jerro Bronze Senior Member
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    Thanks........
     
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  27. eberg

    eberg New Member

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    My brother, not a Sprint employee, told me about SERO which he now has so I tried to signup today; Centro, 500 minutes. The website accepted savings@sprintemi.com, (which as far as I knew was a valid promotional email address), placed the order and I received a confirmation email from Sprint which showed "Employee Referral Offer 500" as the plan, 30 bucks a month.

    But, after logging on to Sprint I found I'd actually been signed up for Sprint Basic 200. The rep I talked to first was able to make some of the changes but not all so she transferred me to a second rep who claimed that "savings@sprintemi.com" was the work of disgruntled employees, that SERO is *only* for friends and family and that Sprint loses money on these accounts. When Sprint actually creates the account from the web order, if you signed up with the "savings" address, they make the switch to the Basic plan. But they don't bother telling you. According to him, my only option at that price was the Basic plan or to cancel the order.

    The fulfillment center was closed so I couldn't cancel the order, for which I've already received a tracking number. So I looked around some of the other threads and on some other websites and found that other email addresses, which seem clearly to have been past Sprint promotions for this plan, worked without problem.

    So what's the truth? Is this something that should never have been offered without an actual employee email or has it been a public promotion in the past? Is there any cost or restriction on employees who provide their address? I'd still like to get the plan but if it was never supposed to be public, I'm not sure I want it. Thanks for any assistance...
     
  28. RJB

    RJB Gold Senior Member
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    This is total crap call back and demand that you get the things you signed up for the rep was probably the disgruntled one. Also probably to lazy to make any changes for you. If they dont comply then simply return the phone and forget it.
     
  29. sheureka

    sheureka Senior Member
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    I think you got the disgruntled employee when you called. There is no restriction on employees providing email addresses. What number did you call when you tried to get it straightened out? Only call the number on the SERO pages - go back to the SERO site, log in (using the savings@sprintemi.com address) and then go to contact us near the bottom of the page. They should be able to help you using the 1-800-639-6114 number. - sheureka
     
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  30. eberg

    eberg New Member

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    Thanks. That's my plan. What made me mad is, the more I read the more it's clear Sprint has been offering this to the public from time to time over the last year or so. I'll call again today. Phone arrives Monday.
     

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