I upgraded last time to an LGVX6100. I really enjoyed that phone, but after a year I started hearing a metallic sound in the earpiece. If you take two rings (on your finger) and click them together that's basically what it sounds like. It's not loud, but after a while it gets REALLY annoying and progressively worse! Verizon gave me another (refurb) which not only did the same thing but quickly the earpiece just flat out stopped working. People could hear me but not vice versa. Got another refurb. Same metallic clicking. Now they give me a VX7000, kind of ugly compared, but thanks for the upgrade. Was told no one returns this phone it's GREAT! They even gave me an extended battery which I could never live without again. Long story condensed, all three 7000's have made this same odd noise!! I finally talked to the manager at Verizon who claimed to know what I was talking about, despite the fact that even I couldn't hear the noise at the time (how convenient!) Said something about speaker reverberation. NO, that's not what I mean. I am being made to feel like I'm going :loony: with these damn phones! He said try turning the volume down and see if that helps. Last night I did that and there was that noise, clear as day! What do I do????