:help: Hi all - this is my first post - I'm looking for advice because Verizon is driving me crazy!! I hope this makes sense and I'll try to keep it short!! I've been on a plan with my sister for a little over 2 years - she has been the primary acct. holder while I paid her my share. I had been unable to make any changes to my acct. - (we were not aware of the "transfer of liability" option.) In Dec. I began experiencing more problems than usual - (don't ask) - and was told that I was eligible for new phone..the new every 2 thing. So I did that and contract for my phone is extended to Dec 2006. I call Cust. Svc. with some questions re phone - and ask about promos - I'm told about 1350 minutes for 79.99. I currently have 1200 for same price. She says they need my signature. In this conversation I find out about transfer - paperwork is sent to my sister. All along I'm told I don't have contract - she does. So my phone has 2 years - and she's month to month now - does this mean contract goes with phone and not service? After speaking to a couple of people and trying on line - I am still not able to get 1350 for 79.99 - still not sure why - I think they need signature although I thought you can change plan anytime. Anyway - after getting bill for $700 something dollars - I speak to a few people to question it. Got nowhere. Even tho I said I did not make some of the calls, etc - and I have a problem with the fact that I have been trying to get advertised promo since Jan. which would mean this bill would not be this large. I mentioned transfer of liability to one CSR - and she said if I faxed that right away she might be able to do something about the bill. Sending this would be signing new contract which meant I can pick my plan. There's more to the story but I'll spare you the details and just ask - does contract go with phone or service? and what about not being able to sign up for promo? and not having my concerns addressed? Should I do the transfer - don't really have much of a choice - do I?