I get back from Europe to a mess of accounts. My phone service works fine, but my bill is 2x the normal price. I was prorated service for most of July...like I am some new account. So, thus, I will pay for July's service twice. I can't look at any of my old bills...they are all gone. If this is the new billing system, it absolutely sucks. So, I have no proof basically, that I already paid this month. My aircard number simply does not exist. It was tied to my voice account. That is no longer the case. It still works, but only on Verizon 1x. It doesn't authenticate on Sprint. And to top it off, EVERYTIME I call CS, the hold times are at least 20-25 minutes. I don't feel like waiting that long to get someone who will just screw the account up more. This is completely ridiculous.