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A couple T-Mobile questions

Discussion in 'Central US Wireless Forum' started by Cailiff04, Jul 31, 2006.

  1. Cailiff04

    Cailiff04 Senior Member
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    I have a couple questions. I just switched to T-Mobile from the most worthless provider ever Alltell Simple Freedom. Talk about a joke of a wireless service..anyway I have a few questions about t-Mobile service. 1) When using T-Zones to check your account, make account changes ect are you charged any plan minutes for using it? 2) Are calls to customer Care free? I ask because it showed on my bill that I used 6 minutes when i called them. Thanks for any input!!
     
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    #1 Cailiff04, Jul 31, 2006
  2. Etorres777

    Etorres777 Life is good for now..
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    Checking your account is FREE it doesn't use minutes or KB usage. You're fine. Calls to 611 (Customer Care) are absolutely free as well! :D
     
    #2 Etorres777, Jul 31, 2006
  3. Telekom

    Telekom Bronze Senior Member
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    The only possible charges you could get from T-Zones is if you ordered ringtones or wallpaper or use the 411 service. All other services such as account information, CNN or ABC news are free.

    Calling *8646 (*TOGO) or *3279 (*EASY) is also free. Also, 611 is not direct to T-Mobile To Go customer care. You can get there by keying 611 but it only delays your call since you will be transfered to T-Mobile To Go CC.
     
    #3 Telekom, Jul 31, 2006
  4. Cailiff04

    Cailiff04 Senior Member
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    Thanks for the info guys!! How can i get to CNN or ABC on T-Zones?
     
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    #4 Cailiff04, Aug 1, 2006
  5. Telekom

    Telekom Bronze Senior Member
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    Press 0 and hold. You'll connect to T-Zones. If you're on prepaid when the T-Zones menu shows scroll down to "web and appllications." Press the talk/send key. First choice is CNN. Press the talk/send key. You're there.
     
    #5 Telekom, Aug 1, 2006
  6. Cailiff04

    Cailiff04 Senior Member
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    how do you do it on a post-paid plan? I'm not on prepaid but a monthly plan thx
     
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    #6 Cailiff04, Aug 2, 2006
  7. Telekom

    Telekom Bronze Senior Member
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    Press/hold 0 (connecting via GPRS.) Go to T-Mobile Web. Go to News & Weather. Go to CNN. When you scroll to each choice press the "talk/send" key to go to that link. Any other questions?
     
    #7 Telekom, Aug 2, 2006
  8. Cailiff04

    Cailiff04 Senior Member
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    yes telekom one more...if my t-mobile phone is on automatic for the carriers..if i go into a 850mhz "roaming" area..will my phone automatically pick up that carrier?
     
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    #8 Cailiff04, Aug 4, 2006
  9. Matt

    Matt Twin girls!
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    It should/
     
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    #9 Matt, Aug 4, 2006
  10. Matt

    Matt Twin girls!
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    Correct, although the call does show up on your unbilled call list, but as you noted it doesn't count. :D
     
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    #10 Matt, Aug 4, 2006
  11. Cailiff04

    Cailiff04 Senior Member
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    thanks guys for all of your input!!
     
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    #11 Cailiff04, Aug 4, 2006
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