I got my 2nd LG510 today and to my disappointment, it has the same background noise as the first one. To make matters worse, the flap and battery pack have a slight jiggle that is irritating and makes it feel like a cheap phone. I've heard bad things about the LG VX1 and the V60i so I don't know what to do. The new Samsung that's due to arrive on the 12th is too new for me to try out. I'd rather wait a while and hear what people think. Anyway, I had a friend try to make a call from Hayward to San Leandro in an open field and Verizon could not get the connection. I've also been disappointed with the way conversations sound compared to my old Nokia with WorldCom/AT&T service. I think I should go with AT&T for a year and hope that Verizon improves their Bay Area coverage. I hate AT&T but for now, they seem to have better sound quality/service in California. Any suggestions are welcome. Thanks to all the folks who responded to my LG510 questions.