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Sorry Don, I was actually replying to UFO's comment of wondering if there was a light sensor on the phone. Regarding the backlight during...
The E815 has a light sensor. to test, just cover up the entire area below the zero key and the key lights will come on during text entry.
I have a similar problem in that I bought the verizon connection kit SW, Driver, and Cable for V710/E815 phones (both of which we are using). The...