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Neither Alltel nor Verizon Wireless had "retention" departments. They did have a small number of outbound callers who contacted those who had...
It just is what it is. Yes, carriers want to reduce churn, but also understand that a certain amount is inevitable. Period. They are not about...
Everybody misunderstands how "retention" departments work. I've worked for more than one carrier and it was all the same. Retention reps don't...
Good advice. They will be very unlikely to "deal" when you consider they already sell the phones at a loss (unless you buy them w/o a service...
Try explaining that to a lawyer or a court. You will find complete disagreement.
This is a small quibble, but having worked in the cell industry it IS important: you have NO "contract" with your cell carrier. You do agree to...
The same as for any other situation that is resolved by mandatory binding arbitation. Basically: Both sides present their case to the arbiter....
Binding arbitration is part of VZW service agreements - I don't remember if it was part of ATT's agreement though.
Even I could tell the answer to that was NO. The Metro subway shots in no way resemble the architecture of any of the WMATA stations in VA, MD or...
Call VZW customer service and ask?
If you don't pay the bill they can turn it over for collections and it can be placed on your credit report as a negative entry. Whether you own...
No and no. Data plans only cover the line they are on. If you want a data plan on another line, they you pay separate for it on the other line....
No. Visual VoiceMail has no online component; it is simply a pay-to-use addon for the phone's voicemail system. It is included on the iPhone at...
Probably not, considering very few VZW phones use SIM cards.
I may be wrong, but I believe that this is one of the installed applications included with the VZW ROM. Can it be removed? I think so, but in...
Well...it's a lot more complicated than "just a matter of keystrokes" but it is possible. On mulit-line accounts you generally don't have a lot of...
The rule is actually so simple: you don't have service agreement dates UNLESS you purchase a phone at less than retail cost from VZW or their...
Everytime I heard somebody mentioning that they would take the company to court, I would laugh. Apparently they did not notice their service...
At one time I worked for VZW as a Customter Service rep. I wish I could relate to you just how many times I heard threats just like this. "I'm...
Why? Choices are best. What one user likes others may not, so it's good business to provide alternatives. I had absolutely no problems...
