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I have been having the same problems. I am patiently waiting for my serial cable. I hear that you can use the USB cable, but after following all...
My suggestion would be to ditch the USB cable and get a Serial cable. if you are using XP. For some reason, XP doesn't recognize the driver too...
Several questions before we can explain what to do: 1. What is the operating system on your computer? 2. What provider are you using? 3. Is the...