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Yes, see my post from Tuesday. Are you going to keep your phone. I am. Even with this problem.
By the way, in case somebody asks, I already tried Verizon's and LG's tech support line. Verizon store was very friendly -- they gave me two...
Got a VX10 about 13 days ago. Loved the phone - the weight, the feel, the display, etc.. However, after a day of use, the phone stopped working....