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The problem was resolved last night some time after 9pm Central Time. Nobody from Sprint has contacted me since it started working, I'm...
Unfortunately, I'm not a new customer. I ported this number in as my second line. That said, it would be relatively easy for me to get out of...
I wrote a very carefully worded email to a few executives at Sprint including CEO Gary Forsee and COO Len Lauer. Mr. Lauer received the email...
I'm on Day 11 of my problems with SprintPCS. On November 20th I requested a number port... since T-Mobile refuses to support sync on the Mac...
So here's the latest on my situation. On Sunday, December 7th I called T-Mobile and was told that AT&T had finally fixed the problems on their...
I am done with both AT&T and T-Mobile On Friday night I finally got AT&T to fix the problems on their end and then I contacted T-Mobile to...
Well, it still isn't transferred yet... but I have more news. I have received a public apology from AT&T. Steve Alexander of the Minneapolis...
Wow. I just called the Number Portability Group again. I only sat on hold for 20 minutes. The person who answered actually had computer access....
My story is up on Slashdot right now. And I expect to see an article in the Minneapolis Star Tribune tomorrow. Pardon the cliché, but I want the...
Funny you should mention that. I actually eMailed the Minneapolis Star Tribune about this on Wednesday. About a half hour ago, the columnist...
In another thread, Redmen34 posted a couple of links to news stories that brought a HUGE smile to my face. AT&T Wireless must explain...
YES!!! Thank you for those links! This is FANTASTIC news!
Nope, I'm afraid that's the only number. I'm still on über-hold on the one line... 4 hours, 3 minutes so far and counting... On the other line,...
Please let me apologize to those of you who are sick of me "hogging" this forum... I just think it's important to air this "dirty laundry" where...
Oh wow. I just tried calling "regular" customer care on another line and got a recording that said, "Due to circumstances beyond our control,...
I'm on hold right now... waiting to talk to someone in AT&T's Number Portability Group. I have been on hold for THREE HOURS so far. (3 hours, 1...
The delays in porting numbers INTO the AT&T network are caused by the same problems causing the outbound delays. Yes, there are snags here and...
Yeah. I'm now in the process of contacting every news agency I can find to see if I can get this story covered in the mainstream press. As much...
An update: On Wednesday afternoon I called T-Mobile again just to "check in" and spoke with a frustrated customer service representative who...
Here is an example of poor reporting. http://biz.yahoo.com/djus/031202/1459001278_1.html I suspect the analyst in this story is being paid by...
