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what did they wind up sending you? I think they track the IMEI with Nextel's billing or something along those lines.
You probably cannot get away with the insurance replacement on the T720. The phone needs to be trouble free for 30 days after you add the...
I've been with Verizon for 6 years now starting with a 232 then migrating to a Startac 7760 and now currently the Startac 7868 and can't complain....