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You have to change your user ID on sprints web site under a vision log in...Then it will upload to your phone the name change...you need to leave...
I have left my Backlight on continously while charging...It charges fine and I did it for the same reason so I could see Phone..I now use a...
When you change your user name leave your phone on and dont use it..It will upload name change to your phone...Mine did it in 3 hours...