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The same thing happened to my mom's phone after a *228 update. The Verizon rep I talked to said the "Verizon Wireless" text is informing the user...
I finally figgered out how to do this... you need the LG sync software...($13 download...) import your phonebook from the phone or Outlook....
you have to get the software from LG...$13 for download... link: http://www.lgjoyphone.com/lgestore/product.asp?dept%5Fid=2141&pf%5Fid=00129 It...