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Frankly I used to hate callers like you. You admitted you went over your usage and now want to find a way to weasel out of legitimate charges....
The carriers are charged these fees by governmental agencies. They either have to pay them FOR you or pass the cost TO you; what would you do if...
Re: Please Help ... You can upgrade to new equipment with a new service agreement for two years up to 120 days prior to the end of your...
This is a very simple process known by VZW as an Assumption of Liability (AOL). To do it: 1. You as acct owner call CS and give permission...
Was this a survey you took AFTER you spoke with a rep on the phone? If it was you just rear-ended that rep. Customer Service Reps at VZW get...
It makes perfect sense to me. I use enough data to make the $10 package pay for itself but not enough to equal $30. Saving $20/month, for the...
This is a generalization. The only SOLID statements about the question: VZW will not "stack" discounts; only one will be applied per...
You actually burn 2 minutes for every minute on the number being forwarded from: one for the incoming call to that line and another for the...
Unfortunately the VZW system will recognize the phone as a BB once the ESN is put in and will FORCE the data feature onto the line. There is NO...
But remember the flip side: Reps hate it when customers are unclear about what THEY are talking about, resulting in misunderstandings as well....
No disagreement, but we only have your side of this. Maybe you were given incorrect information, or maybe on the phone you weren't clear what you...
Nowhere but Customer Service. VZW does not have a retention department for cancellations. Customer Service handles it.
You obviously CAN start service with VZW but probably not port your existing number. When they ran your credit to start up service it came back...
One thing to remember about non-smartphones is that you are not using a "web browser" as you traditionally think of it, nor was the phone ever...
Calling TS or taking the phone to a store won't help. They are using a third party, unsupported software application.
That's because the requirement wasn't added until December of this year. If you had the phone before then you didn't have to have it but new...
Backup assistant won't work here because: 1. They were using a phone on SPRINT, not VZW, so backup assistant is out of the question, and......
Sure, but not what you want to hear. Cancel early and pay your ETF. They you'll be out of contract.
Not many people use data to move MP3 songs, except if they are using vCast Music with Rhapsody - but while using that any data moved does not...
Re: Samsung Omnia Now Available Of course that's your opinion. Me and several friends/family members have all used the Omnia. None of us had...