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viewfly · 10-08-2009, 8:46 PM

2009 Wireless Smartphone and Traditional Mobile Phone Satisfaction Studies | J.D. Power and Associates

October 8, 2009

Apple ranks highest among manufacturers of smartphones used primarily for personal reasons, with a score of 811, and performs particularly well in ease of operation, operating system, features and physical design. LG (776) and RIM BlackBerry (759) follow Apple in the rankings.

Among customers who use their smartphones primarily for business purposes, Apple ranks highest with a score of 803, followed by RIM BlackBerry (724)

The iPhone also held the top spot six months ago, when it blew away competition like Research in Motion (RIM) and LG, and its lead has only grown more dominant in the latest numbers.

Mobile Mike · 10-08-2009, 9:13 PM

I'm not surprised. The iPhone is a great device, even if it isn't for everybody.

I'm excited by all of the new smartphones available now. This is one of many to choose from.

RadioRaiders · 10-09-2009, 6:41 AM

If JD Powers sank in a boat together with all the iPhones in the world, I don't think I'd shed a tear

...personally, I prefer BlackBerry's, but to each their own

viewfly · 10-09-2009, 1:47 PM

Quote:

Originally Posted by RadioRaiders

If JD Powers sank in a boat together with all the iPhones in the world, I don't think I'd shed a tear

...personally, I prefer BlackBerry's, but to each their own

Now don't get me started!

Personally, I don't always agree with J.D. Powers surveys either...unless they like my current phone!

bobolito · 10-09-2009, 2:35 PM

Well what's new here? with sales outpacing everybody else it's not a surprise that the iPhone tops the list. What's funny is that the iPhone is topping the list, while AT&T bottoms it. LOL!

10-08-2009, 8:46 PM	#1
viewfly Mobile Advisor Join Date: Jun 2003 Location: Connecticut Posts: 2,441 Phone(s): iPhone 3G S 32Gb, 3G8 Gb, Nokia 61316230b, Moto RAZR V3 Provider(s): AT&T GSM and it's predecessors since 1995 Devices: HS700, NuviGPS,Ipod Thanks: 24 Thanked 44 Times in 29 Posts	iPhone tops J.D. Powers list for personal/Business smartphones. 2009 Wireless Smartphone and Traditional Mobile Phone Satisfaction Studies \| J.D. Power and Associates October 8, 2009 Apple ranks highest among manufacturers of smartphones used primarily for personal reasons, with a score of 811, and performs particularly well in ease of operation, operating system, features and physical design. LG (776) and RIM BlackBerry (759) follow Apple in the rankings. Among customers who use their smartphones primarily for business purposes, Apple ranks highest with a score of 803, followed by RIM BlackBerry (724) The iPhone also held the top spot six months ago, when it blew away competition like Research in Motion (RIM) and LG, and its lead has only grown more dominant in the latest numbers. __________________ iPhone 3G S, 32Gb, 3.1.2 iPhone 3G 8Gb, Firmware 3.1.2 No Jailbreakie for me!

10-08-2009, 9:13 PM	#2
Mobile Mike Mobile Enthusiast Join Date: Sep 2004 Location: Los Angeles, CA Posts: 5,908 Phone(s): LG Voyager, Nokia 6263 Provider(s): Verizon Wireless, T-Mobile. Formerly AT&T, Nextel Devices: 80gb iPod, Dell laptop Thanks: 86 Thanked 62 Times in 61 Posts	Re: iPhone tops J.D. Powers list for personal/Business smartphones. I'm not surprised. The iPhone is a great device, even if it isn't for everybody. I'm excited by all of the new smartphones available now. This is one of many to choose from. __________________ Started with PacTel Cellular (1994) which became AIRTOUCH (1994-2000) which became verizonwireless (2000-present). Back with -T- Mobile (2004-2009, 2009-present)

10-09-2009, 6:41 AM	#3
RadioRaiders Telecom Evangelist Join Date: Apr 2007 Location: Undisclosed Posts: 1,360 Provider(s): GSM / WCDMA Thanks: 36 Thanked 43 Times in 33 Posts	Re: iPhone tops J.D. Powers list for personal/Business smartphones. If JD Powers sank in a boat together with all the iPhones in the world, I don't think I'd shed a tear ...personally, I prefer BlackBerry's, but to each their own __________________ Understand communications. Visit Radio Raiders Plot your own cellular coverage maps at Cellumap

10-09-2009, 2:35 PM	#5
bobolito iPhone 3G 16GB (White) Join Date: May 2002 Location: in front of my computer Posts: 12,543 Phone(s): iPhone 3G, Sierra 875 3G Aircard Provider(s): AT&T Mobility Devices: WiFi cards/Access points Thanks: 3 Thanked 17 Times in 14 Posts Images: 50 My Auctions	Re: iPhone tops J.D. Powers list for personal/Business smartphones. Well what's new here? with sales outpacing everybody else it's not a surprise that the iPhone tops the list. What's funny is that the iPhone is topping the list, while AT&T bottoms it. LOL! __________________

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