Features and Functionality Trump Cost for Mobile Phone Consumers
Press Release Source: Wireless Toyz Features and Functionality Trump Cost for Mobile Phone Consumers Thursday September 27, 8:00 am ET Customers ...
- 09-27-2007, 8:39 AM #1
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Features and Functionality Trump Cost for Mobile Phone Consumers Press Release Source: Wireless Toyz
Features and Functionality Trump Cost for Mobile Phone Consumers
Thursday September 27, 8:00 am ET
Customers demand more options when shopping for wireless products and services
FARMINGTON HILLS, Mich., Sept. 27 /PRNewswire/ -- As an increasing number of Americans choose to "cut the cord" with their landline, mobile phone dependence is causing a shift in consumer behavior. Cost is becoming less of a driver when it comes to purchase consideration and instead consumers are demanding mobile phones with additional features and functions.
New research conducted by Consumer Insights on behalf of Wireless Toyz suggests a growing number of individuals are purchasing feature-rich mobile phones. According to the research, some of the most-used features on phones have nothing to do with talk time.
Consumers listed the following mobile phone features as used most often:
-- Caller ID - 78 percent
-- Camera - 58 percent
-- Ring tones - 56 percent
-- Text messaging - 55 percent
Flashy, do-it-all handsets like Apple's iPhone have increased awareness and demand for extra features. In fact, since its release, Wireless Toyz' sales of smart phones (for example: BlackBerry, Treo, Upstage, Q and Chocolate) have increased.
"Whether talking, texting or e-mailing, mobile phones are increasingly becoming the primary way to stay in touch with colleagues, family and friends," said Gregg Kuperstein, Wireless Toyz president and COO. "While handset cost and calling plans are still major considerations in the purchasing process, as handset manufacturers increase brand awareness around specific devices we are increasingly seeing customers purchasing a cell phone based primarily on the notoriety and function of the phone."
Increased demand around feature-rich devices and emerging content indicates a shift in consumers' cell phone decision-making process is on the horizon.
In addition to convenient locations and store appearance, consumers rated the following attributes as most important in their overall shopping experience:
-- Phone selection - 73 percent
-- Latest wireless technology - 71 percent
-- Price - 56 percent
"This is an interesting time to be in the wireless industry," said Kuperstein. "As handsets begin to drive purchasing decisions, customers are demanding a greater selection of mobile phones and calling plan options. This suggests a shift from cost to features when selecting and purchasing a cell phone.
About Wireless Toyz
Wireless Toyz offers one-stop shopping for mobile phone service, equipment and accessories from the top national wireless carriers as well as regional providers, plus satellite TV and radio offerings from industry-leading DirecTV, Dish Network and Sirius. As the leader in the wireless and satellite TV industries, Wireless Toyz is committed to offering customers the largest variety of cellular and satellite services available in one customer friendly location, staffed by knowledgeable and professional wireless experts. The company has nearly 200 stores in 23 states as of September 2007. For more information, visit Wireless Toyz - Your Cellular Superstore!.
Media Contact: Media Contact:
Kristen Stippich Valerie Rosnik
248.304.1419 Phone: 248.426.8200 - Ext: 1157
stippich@airfoilpr.com E-Mail: valerie.rosnik@wirelesstoyz.com
Airfoil Public Relations - Wireless Toyz - Communications Manager
High Tech PR - High Technology PR and Marketing | Airfoil Public Relations
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Source: Wireless ToyzAlltel / Verizon user since 6/97
- 09-27-2007, 10:43 PM #2Easy,Cheap & Sleazy
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- 09-28-2007, 11:17 AM #3
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Wirelessly posted (Motorola Q: MOT-24.1_/00.62 UP.Browser/6.2.3.4.c.1.120 (GUI) MMP/2.0)
I hope VZW
takes note of the importance of phone selection. They have one candy bar phone and 25 flips. Doesn`t leave me any choice if I don`t want a flip phone. :/
- 09-28-2007, 8:26 PM #4I got the biggest phone?
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Re: Features and Functionality Trump Cost for Mobile Phone Consumers Their phone selection has improved... IMHO. They have only one 'bar' phone but they also have 4 sliders. Compared to a year ago, there was only one slider.
Handset cost is highly important to me but that is becoming less so. Don't get me wrong, if I didn't win my Q, I wouldn't have a smartphone but I probably would have never considered it due to price.Follow me here.
Reluctantly proud Verizon Wireless user since 2005.
GO BRAVES!!!!!!
Contract Cellular history: Verizon: 2005 to present, Sprint 2001 - 2003
Prepaid history: Alltel/Verizon 2005 to present; T-Mobile: Off and on since 1999; AT&T 2003 - 2005
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