Verizon customers to get $30-$45 credit

[DandyDon]

For all you past and present VZW customers out there;

Largest U.S. mobile phone carrier agrees to payout to settle lawsuit

Tuesday, January 06, 2004

By Patricia Sabatini, Pittsburgh Post-Gazette
Verizon Wireless agreed to give most of its current and former customers credits and vouchers worth from $30 to $45 to settle a class-action lawsuit accusing the nation's biggest mobile phone carrier of improper billing and failing to fully disclose fees and terms. The settlement covers customers of Verizon Wireless and certain partners between Jan. 1, 1991, and Nov. 2, 2003. A spokeswoman declined to say how many customers were eligible or how much the agreement would cost. The company, which denied any wrongdoing, currently has 36 million customers nationwide.

The suit, filed in San Diego in 2000, alleged that Bedminster, N.J.-based Verizon Wireless engaged in various improper practices, including charging for airtime on "toll free" calls, charging roaming fees when they didn't apply and falsely claiming it had nationwide service.

The settlement, which received preliminary approval in California Superior Court in mid-November, is expected to get the final nod in April. Customers will receive details once that happens, Verizon said.

Current customers don't have to do anything to qualify for settlement funds, but former customers must complete a claim form. Forms are available online by visiting www.verizonwireless.com and doing a search for Verizon Wireless Campbell settlement.

More information is available online or by calling the toll free settlement hot line at 1-866-881-7170.

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[Delta]

My Dad got one of those things in the mail. Asked me what it was all about, and I had no idea. We haven't heard anything about it.

There was a part in there that did make me wonder....It said "Charging customers airtime for toll free calls"...

I thought if you called an 800 number on a cell phone it didn't matter...it was still airtime. Am I wrong??

[Gamer03]

Wow!!

Depending on th eligible customers, a lot of people on this forum will be happy to hear that.[img]i/expressions/face-icon-small-happy.gif[/img]

------------------------
Gamer03

Currently playing on XBOX:
True Crime: Streets of L.A.
Madden NFL 2004
Hitman 2: Silent Assassin
Project Gotham Racing

Currently Playing on PC:
Flight Simulator 2004: A Century of Flight

[JJSeminole]

I actually got some mail about that settlement and it looks like they're gonna be sending me some sort of voucher. I think it's affecting me cause Verizon was originally CellularOne here but VZW bought up all of that company in my area. Somethin to do with people in my area originally being CellOne customers. I'll post if I get any new developments here soon.

[axvx8xoxr]

I've been with VZW for several years and have not recieved one, maybe it's on its way...

[nysteve]

If you go to Verizon's website you can find out more information. I believe it is the "Campbell" settlement. There may also be a claim form you can print out. I printed out for myself yesterday but I cannot remember of it was from the Verizon site or a from a Google Verizon search.

[1900mhzcdma]

Campbell Settlement