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Gabriel · 05-17-2004, 9:44 PM

a while ago i wrote about me having problems with my WAP service. i have cingular, and i have used the internet all the time. as soon as i changed my monthly plan (about 2 weeks ago) i could not log in anymore to the mobile web. i do not use GPRS, i use the "dial up" WAP that only charges me the minutes i use, not the Kb's.

anyway, i have spoken to 4 reps already, and none has been able to fix my problem. they all say they take out the mobile web feature and put it back in, and that it should fix my problem, but it does not.

this morning i spoke to "jane", and she was very nice, she seemed really honest and wanted to fix my problem. she told me that she fixed some bugs in there, and that for some reason it was taking forever for the feature to go through the system. she told me to give it about an hour and it should be fine. of course, it is not, and i cant log in...

what else can i do? who else could i talk to? do any of you have the same problem with WAP (not GPRS)?

budney · 05-17-2004, 9:53 PM

If "Jane" changed something or "fixed" soething on your account, you will have to call back. As there may be a good chance "Jane" messed up your account further.

05-17-2004, 9:44 PM	#1
Gabriel TICUS AD MORTEM Join Date: Oct 2002 Location: California Posts: 355 Phone(s): Motorola v551, Nokia 6610, Nokia 3390 Provider(s): Cingular Thanks: 0 Thanked 0 Times in 0 Posts	what else can i do? (need ideas) a while ago i wrote about me having problems with my WAP service. i have cingular, and i have used the internet all the time. as soon as i changed my monthly plan (about 2 weeks ago) i could not log in anymore to the mobile web. i do not use GPRS, i use the "dial up" WAP that only charges me the minutes i use, not the Kb's. anyway, i have spoken to 4 reps already, and none has been able to fix my problem. they all say they take out the mobile web feature and put it back in, and that it should fix my problem, but it does not. this morning i spoke to "jane", and she was very nice, she seemed really honest and wanted to fix my problem. she told me that she fixed some bugs in there, and that for some reason it was taking forever for the feature to go through the system. she told me to give it about an hour and it should be fine. of course, it is not, and i cant log in... what else can i do? who else could i talk to? do any of you have the same problem with WAP (not GPRS)? __________________ Remember: 1- GSM 900/1800mhz is used not only in Europe, but also in Latin America, Africa, Asia, and Oceania 2- GSM 850/1900Mhz is not only used in USA, but also in Canada and Latin America

05-17-2004, 9:53 PM	#2
budney Resident Headbanger Join Date: Jan 2003 Location: FV, CA Posts: 4,720 Phone(s): HTC MyTouch, (Fender Editiion) Provider(s): T-Mobile Devices: 30GB Zune & 1GB Zen Stone Thanks: 10 Thanked 13 Times in 12 Posts Images: 14 My Auctions	Re: what else can i do? (need ideas) If "Jane" changed something or "fixed" soething on your account, you will have to call back. As there may be a good chance "Jane" messed up your account further.

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