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Old 11-04-2004, 12:32 AM   #1 (permalink)
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Unhappy T-Mobile's VM Indicator

I just started service with T-Mobile, after being with Verizon for years. I can't figure out how to change my voice mail notifications on my phone or my friend's phone.

Basically, if I have a voice mail message, I get a text message sent to me telling me how many unheard messages I have. It's kind of annoying because I have to actually read it and delete it. Way too many steps considering I've used carriers that simply have a flashing indicator when you have mail waiting and goes off when you've listened to them - ALL AUTOMATICALLY. I'm wondering if this is a T-Mobile specific trait or whether it's something that I can customize. This is on a SE Z600 and was also tested on a Nokia 6010.

Also, do you get charged for these incoming text messages?
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Old 11-04-2004, 12:54 AM   #2 (permalink)
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Default Re: T-Mobile's VM Indicator

Quote:
Originally Posted by DiscoPuppy
I just started service with T-Mobile, after being with Verizon for years. I can't figure out how to change my voice mail notifications on my phone or my friend's phone.

Basically, if I have a voice mail message, I get a text message sent to me telling me how many unheard messages I have. It's kind of annoying because I have to actually read it and delete it. Way too many steps considering I've used carriers that simply have a flashing indicator when you have mail waiting and goes off when you've listened to them - ALL AUTOMATICALLY. I'm wondering if this is a T-Mobile specific trait or whether it's something that I can customize. This is on a SE Z600 and was also tested on a Nokia 6010.

Also, do you get charged for these incoming text messages?
This is just how T-Mobile sends VM notifications. They only use the MWI in parts of Tennessee and Virginia.

It irked the hell out of me too.
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Old 11-04-2004, 1:00 AM   #3 (permalink)
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Default Re: T-Mobile's VM Indicator

What's an MWI?
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Old 11-04-2004, 9:31 AM   #4 (permalink)
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Default Re: T-Mobile's VM Indicator

Message waiting indicator.
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Old 11-04-2004, 10:57 AM   #5 (permalink)
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Post Re: T-Mobile's VM Indicator

Quote:
Originally Posted by DiscoPuppy
Also, do you get charged for these incoming text messages?
No, you don't get charged for it.
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Old 11-04-2004, 12:13 PM   #6 (permalink)
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Default Re: T-Mobile's VM Indicator

Quote:
Originally Posted by DiscoPuppy
What's an MWI?
Message Waiting Indicator. The more usual voicemail icon (either an envelope with waves coming out of it, or an icon of a cassette tape).
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Old 11-04-2004, 12:18 PM   #7 (permalink)
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Default Re: T-Mobile's VM Indicator

I wish T-Mobile did MWIs.
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Old 11-04-2004, 1:38 PM   #8 (permalink)
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Default Re: T-Mobile's VM Indicator

Quote:
Originally Posted by DiscoPuppy
I wish T-Mobile did MWIs.
Me too, that's that only thing I don't like as a perspective customer. Why can't they give you the choice?
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Old 11-04-2004, 5:38 PM   #9 (permalink)
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Default Re: T-Mobile's VM Indicator

They can't give you the choice b/c it's a setting in the voice mail system, not the account. MWI is only used in the former Powertel market in the SE US. They could use MWI if they wanted to.
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Old 11-04-2004, 6:11 PM   #10 (permalink)
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Default Re: T-Mobile's VM Indicator

I wonder if T-Mobile receives a lot of inquiries/complaints about it. It would seem to me that it's an inconvenience worth looking into. I'm just guessing. I suppose it would take a major overhaul to change something like that.
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Old 11-04-2004, 7:19 PM   #11 (permalink)
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Default Re: T-Mobile's VM Indicator

I'm really not sure why people make such a big deal about it. To me, it is a little cooky, but really not bad. I listen to the voicemail, and then delete the text message when done. No big thing...
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Old 11-05-2004, 12:05 AM   #12 (permalink)
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Default Re: T-Mobile's VM Indicator

Quote:
Originally Posted by DiscoPuppy
I wonder if T-Mobile receives a lot of inquiries/complaints about it. It would seem to me that it's an inconvenience worth looking into. I'm just guessing. I suppose it would take a major overhaul to change something like that.
There is a vey long thread (maybe 20 or 30 pages) on howardforums about it. It's likely a change in the settings of the voicemail system - a configuration parameter. AIUI, it is possible with the system they are using.
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Old 11-05-2004, 12:29 AM   #13 (permalink)

 
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Default Re: T-Mobile's VM Indicator

Quote:
Originally Posted by ZaphodB
Message Waiting Indicator. The more usual voicemail icon (either an envelope with waves coming out of it, or an icon of a cassette tape).
just like the CDMA carriers...
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Old 11-05-2004, 2:36 PM   #14 (permalink)
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Default Re: T-Mobile's VM Indicator

A similar thread exists in the T-Mobile users forum. It is annoying but it doesn't look like they'll change it anytime soon. I've gotten used to it. Not particulary thrilled with it, but it is definately not a deal breaker.
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