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Marc330 · 01-22-2003, 9:20 AM

I'm on the national network plan ($35 per month, 500 minutes). I've just recently moved (around xmas). My last 2 bills were high. (over $100). I haven't yet recieved the bills, since I have changed addresses. I've tried to log on online to review the bills but my service was disconnected. I called in to make a payment (with check) but the person copied down the wrong acct #. I've called accts recievable and they say that I cannot pay by check or credit card, and that I have to go to a Western union. I've only had service since August 2002. I don't have time to go to western union since i work all of the time. Customer service has been rude. Any suggestions?

DCinSEA · 01-22-2003, 2:08 PM

Try to pay online. You will need to know your account number, but you can pay via credit card that way to AT&T.

DCinSEA

01-22-2003, 9:20 AM	#1 (permalink)
Marc330 Fresh Member Join Date: Dec 2002 Posts: 10 Thanks: 0 Thanked 0 Times in 0 Posts	Need suggestions I'm on the national network plan ($35 per month, 500 minutes). I've just recently moved (around xmas). My last 2 bills were high. (over $100). I haven't yet recieved the bills, since I have changed addresses. I've tried to log on online to review the bills but my service was disconnected. I called in to make a payment (with check) but the person copied down the wrong acct #. I've called accts recievable and they say that I cannot pay by check or credit card, and that I have to go to a Western union. I've only had service since August 2002. I don't have time to go to western union since i work all of the time. Customer service has been rude. Any suggestions?

01-22-2003, 2:08 PM	#2 (permalink)
DCinSEA Junior Member Join Date: Dec 2002 Posts: 137 Thanks: 0 Thanked 0 Times in 0 Posts	Need suggestions Try to pay online. You will need to know your account number, but you can pay via credit card that way to AT&T. DCinSEA

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