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| Western US Wireless Forum Wireless phone services in the Western US (States: AK,AZ,CA,CO,HI,ID,MT,NV,NM,OR,UT,WA,WY) |
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| Fresh Member Join Date: Nov 2002 Posts: 36
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Message from Scandalous -------------------------------------------------------------------------------- Originally posted by: semper I also am not sided with commuteman on this. He is making a point and I agree with his point, I dont know him from Adam. I would like to respond to his comments though, You dont know the rest of us from Adam either; but at EVERY turn you have taken OUR opinions and blasted them; your defense is, we have a stake in T-Mobile. For some hot headed reason you refuse to accept that everyone that post here, including you, is entitled to their opinion We are not sure how we racked up a 4500 minute charge either that was part of the reason that this has gotten so far out of hand. We usually talk 2000-3000 minutes a month. My wife is a Realtor and she uses the cell phone alot. We thought the charge was irregular considering we have consistently not gone over 3000 minutes in any of our other months of service. It seems correct and as some of the other posters have so often clarified it is a legal charge, at least that is the way it looks. But, the question is not whether it is legal; the question is it wrong or right. I see it as a shifty way to make more revenue and kind of take advantage of unsuspecting customers. It has happened to me before and I usually pay it or I go to my provider (Verizon) and they make it right. Verizon has had no problem moving me up to a higher plan or discounting the bill, especially if it does not happen often or it seems irregular. YOU just stated that she uses the cell phone a lot; yet you dare to wonder how is it possible she could have gone over minutes; simple...she talked a lot more that month then she did any other month. But wait, you also said that you and she have been together just about EVERY time she was on her phone; so how does she do her realtor job with you in tow? Oh, wait, this must mean there have been many times you werent tailing on her heels, so she could have been talking til the cows came home!!!!!!!! As far as handling it in a smarter way, I am not sure I see any other way to handle it under the circumstances. I guess you had to be there to see what we went through to make a judgment on that. Maybe you're right on this one; we had to see it. But from all that you have said thus far, it is still clearly evident that for anyone that hasnt walked in your shoes, you dont think they have enough sense to read a post and make up their own minds. You have been too busy trying to make it up for us....remember, it is you that have said over and over that we have an interest in T-Mobile! Also when I first came on this board I was surprised to have been attacked so quickly and so personally by a few. It is hard not to get sucked into a big insult fest with some people. It was never my intention to attack anyone personally or degrade anybody. If you go back to my earlier posts I think you will clearly see that I was pretty much jumped on and insulted right off the bat. Not necessarily because I was wrong, no consumer in their right mind would disagree with me. The charge mixed with the terrible customer service is something no consumer would want to go through. Period. Attacked? Computers lack that personal touch; would a smiley face at the end of each post made you feel a little better; would it have changed that what we have said is what we have felt? But be that as it may, poor little Semper didnt like what most had to say. You have done some "attacking" of your own. Read back on some of your own post! It is actually not even worth the argument but this thread is growing and becoming more popular so I continue to play along. You havent been playing! You have wanted everyone to go to bat for you and fight the fight of the wounded. And once again, if the replies didnt meet in your favor, then.......drumroll.....we work for T-Mobile! I also needed to defend myself a little so that readers would not get a warped viewpoint of the truth and the facts. Other users probably would have commented but they do not want to get involved in a thread with a bunch of immature posters are bashing each other. INTRO.....violin playing here.....OUTRO It is also interesting to see that a select few are the ones that keep going against me and trying to insult me. What is interesting is most of the new users on this thread have begun to post with comments that defend my reasoning. So now the few attacking me have to deal with other viewpoints not just mine. Do you bring balloons to all your pity parties or do you want T-Mobile to buy them too? When the smoke clears it is not going to matter who insulted who or who said what, the only thing that will remain is the huge thread with the BEWARE OF T MOBIL for everyone to read on the board. So the more everyone posts and argues the more it ups the exposure of the incident which is going to be bad for T Mobile any way you look at it. This would have been a valid point if you hadnt of been so adament in insulting anyone that didnt agree with you! My prediction is that others will come in and side with my line of thinking and my argument as time goes on. Its not about siding with me at all, it is about whether or not you think it is right for a company to charge you 800.00 when you can get the same plan for 100.00. It is so ridiculous I laugh every time I think about it. And to think that there are others that agree with that kind of gouging is disgusting. What consumer would think that this is right or fair, unless they had some interest in T Mobile? The question bewilders me. It is the same kind of reasoning that begs the question, why would a customer service agent continue to infuriate and confront a customer instead of just sending to a higher level. It does not make sense. You have also been going on and on about how much it cost to retain a new customer versus loosing a customer; but guess what, companies make more money from people that exceed their minutes. If you have the gift of gab, then be prepared to pay for that gift. Bottom line, your wife talked her azz off this month and you or she dont want to pay for it.......at least not what is owed.....hey, let's bargain them down! Also, I could care less who sides with me and who doesnt, its not about siding with me or making friends on this board it is about the incident. Twisting this around with personal insults and other flak just takes away from the issue and the facts of the situation. INTRO.....violin playing.....OUTRO ....dammyt, I dropped my violin....ROFLMAO at this one! YES, YOU REALLY DO CARE! You have also stated that anyone that feels the same must be friends! You have done the twisting, now you want the ball to fall back in favor of your court. We dealt with the issues, but you chose to become blindsided and interject everything under the sun to make your point valid. Get this, the point ONLY has to be valid to you and T-Mobile; you put your business out here and we responded! -------------------------------------------------------------------------------- ------------------------- ~ Scandalous ~ REPLY FROM SEMPER BLAH BLAH BLAH BLAH BLAH you sound like a raving lunatic! Do everyone a favor and shut your trap |
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| WA's 1st retired mod Join Date: Oct 2001 Location: Central Valley NorCA Posts: 2,588
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Yes, I agree. Semper, enough is enough. |
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