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| Western US Wireless Forum Wireless phone services in the Western US (States: AK,AZ,CA,CO,HI,ID,MT,NV,NM,OR,UT,WA,WY) |
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| | #1 (permalink) |
| Fresh Member Join Date: Feb 2003 Posts: 24
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A couple of weeks ago I changed my Verizon plan to the $29.95 one and was told I would receive 1000 night and weekend minutes as long as I was on the plan. Today I received a confirmation letter but it states: 1000 Night and Weekend 1Y Does the 1y mean I have these minutes for only 1 year?? |
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| | #3 (permalink) |
| Wireless Consultant Join Date: Feb 2002 Location: Denver Posts: 1,387
Phone(s): Motorola, Nokia Provider(s): Verizon, T-Mobile, AT&T, Sprint Thanks: 0
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Jay, Yes, it appears it expires in a year. If you call CS you might get some 'adjustments.' They might throw in an additional year, or maybe a smaller number of minutes 'for life.' Since you relied on this information to sign up for service, you should press the issue...possibly threaten to cancel. And you just might get a better deal if you do start over. -Bill |
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| | #4 (permalink) |
| Resident Headbanger Join Date: Jan 2003 Location: FV, CA Posts: 4,446
Phone(s): Touch Pro, Katana II Provider(s): Sprint Devices: 30GB Zune & 1GB Zen Stone Thanks: 1
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I am just wondering if it could be a billing error. When I was put on there new billing system in CA I has nothing but problems, wrong amount of minutes, no bonus minutes, etc. CS should be able to fix it quickly, Good luck!
__________________ 'If it ain't broke, don't fix it,' unless you're a tweaker, and in that case you already fixed it ten times and it's still broken. - Dave Mustaine |
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| | #5 (permalink) |
| Join Date: Nov 2002 Posts: 1,128
Phone(s): LG VX7000 Provider(s): Verizon Wireless Devices: MP3 Thanks: 0
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Verizon on the phone-98% of the people are helpful and awesome. 1% of the people do not know what the heck they are talking about, and the other 1% are just mean. I believe you should have unlimited, im probably wrong, but i thought all phones came with that.
__________________ yaya verizon! |
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