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redlinek · 09-12-2009, 1:25 PM

Hopefully someone can help me. I have a phone on my plan that was damaged, I'm trying to activate an old phone I have to replace it but I'm not sure what group of numbers under the battery are the ESN or MEID number. The phone I'm trying to activate is a Samsung Alias SCH-U740. There are 2 sets, 1 has 11 numbers the other is 7 numbers and 1 letter. Any help would be great, I know I can go to the Verizon store and have them do it but I've been told they charge and that I could just do it online or call *228 and do it myself for free.

Mobile Mike · 09-12-2009, 1:36 PM

Quote:

Originally Posted by redlinek

Hopefully someone can help me. I have a phone on my plan that was damaged, I'm trying to activate an old phone I have to replace it but I'm not sure what group of numbers under the battery are the ESN or MEID number. The phone I'm trying to activate is a Samsung Alias SCH-U740. There are 2 sets, 1 has 11 numbers the other is 7 numbers and 1 letter. Any help would be great, I know I can go to the Verizon store and have them do it but I've been told they charge and that I could just do it online or call *228 and do it myself for free.

You can go to a Verizon store or call CS and just ask them what numbers you should be looking for. This won't cost you a penny and then you can activate it online. If they offer to do it for you, tell they why you don't want to (because of a charge). They might surprise you and do it for free.

Charlyee · 09-12-2009, 1:45 PM

Hmm, if I remember right from my CDMA days, both numbers are the same. The 11 digit is decimal & the 8 character is Hex. I believe for your purpose you would use the 11 digit one.

Palm850/v0100 Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11)

redlinek · 09-12-2009, 2:19 PM

Thank you both for your quick response. I'll try the group with eleven numbers first and if it doesn't work I'll try customer service. Thanks again for the help

bikebryan · 09-12-2009, 8:50 PM

Quote:

Originally Posted by Mobile Mike

You can go to a Verizon store or call CS and just ask them what numbers you should be looking for. This won't cost you a penny and then you can activate it online. If they offer to do it for you, tell they why you don't want to (because of a charge). They might surprise you and do it for free.

Either number would work. They both are the same number, just in different format (11 digit is decimal, 8 digit is hexadecimal).

Doing the ESN change is free; there is no charge to do it via a phone call to CS or a Sales Office.

redlinek · 09-13-2009, 5:13 PM

Thanks I thought I needed the ESN, I didn't I just called *228 and followed the directions and it was good to go in like 3 minutes. Easier than I thought it would be

Mobile Mike · 09-13-2009, 8:58 PM

Quote:

Originally Posted by bikebryan

Doing the ESN change is free; there is no charge to do it via a phone call to CS or a Sales Office.

I thought they weren't charging anymore, but wasn't absolutely sure. Good to know.

Quint101 · 09-13-2009, 10:22 PM

Quote:

Originally Posted by Mobile Mike

I thought they weren't charging anymore, but wasn't absolutely sure. Good to know.

They even have an automated system for activation at 611. I received a FRU device on Friday. For whatever reason, the system would not take my ESN and the HEX wasnt on the label. I called 611 and after a2nd call to *228, all is set

09-12-2009, 1:25 PM	#1
redlinek Shoulda joined long ago! Join Date: Sep 2009 Location: Liverpool NY Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	ESN for Alias Hopefully someone can help me. I have a phone on my plan that was damaged, I'm trying to activate an old phone I have to replace it but I'm not sure what group of numbers under the battery are the ESN or MEID number. The phone I'm trying to activate is a Samsung Alias SCH-U740. There are 2 sets, 1 has 11 numbers the other is 7 numbers and 1 letter. Any help would be great, I know I can go to the Verizon store and have them do it but I've been told they charge and that I could just do it online or call *228 and do it myself for free.

09-12-2009, 1:45 PM	#3
Charlyee Luv My Treo !!!!! Join Date: Dec 2002 Location: SE Wisconsin Posts: 6,235 Phone(s): Treo Pro, Nokia 6131, Moto i325 IS Provider(s): at&t/at&t/Nextel Devices: Assorted handheld & installed GPS Thanks: 67 Thanked 60 Times in 54 Posts Images: 168 My Auctions	Re: ESN for Alias Hmm, if I remember right from my CDMA days, both numbers are the same. The 11 digit is decimal & the 8 character is Hex. I believe for your purpose you would use the 11 digit one. Palm850/v0100 Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11)

09-12-2009, 2:19 PM	Original Poster #4
redlinek Shoulda joined long ago! Join Date: Sep 2009 Location: Liverpool NY Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Re: ESN for Alias Thank you both for your quick response. I'll try the group with eleven numbers first and if it doesn't work I'll try customer service. Thanks again for the help

09-13-2009, 5:13 PM	Original Poster #6
redlinek Shoulda joined long ago! Join Date: Sep 2009 Location: Liverpool NY Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Re: ESN for Alias Thanks I thought I needed the ESN, I didn't I just called *228 and followed the directions and it was good to go in like 3 minutes. Easier than I thought it would be

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