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Old 06-13-2008, 6:35 PM   #1 (permalink)
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Default Backup Assistant still down
I have been trying to access backup assistant since Wednesday & it is still not working.
Tech support thought it would be up & running by 5pm today, but i haven't been able to gain access thru my handset or the website.
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Old 06-13-2008, 8:06 PM   #2 (permalink)
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Default Re: Backup Assistant still down
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Originally Posted by mary1124 View Post
I have been trying to access backup assistant since Wednesday & it is still not working.
Tech support thought it would be up & running by 5pm today, but i haven't been able to gain access thru my handset or the website.
I know a few people here who use it and no problem for them sorry you are having troubble.
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Old 06-13-2008, 8:50 PM   #3 (permalink)
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I know a few people here who use it and no problem for them sorry you are having troubble.
Thanks for the reply.
Just got off the phone with tech support & they have no idea when it will be back up. Has something to do with a system upgrade. He told me Verizon & IBM are still working on it.
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Old 06-13-2008, 10:11 PM   #4 (permalink)

 
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Default Re: Backup Assistant still down
Nope. I can't use it either. I've been trying to use if for the past few days and it won't work. Everyone I know who has Verizon can't access it.
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