Voicemail Indicator not working

[sailnw]

I have had two instances where the voicemail indicator did not register 2 very important calls on my Motorola V60i(?). It was reset by the phone tech rep (turned off/on, *22899) after the first time and then it happened again 1 week later. I have heard that it is related to the new system changes updated in the Northwest recently and that my phone is not GPS capable (sounds funny). I was in a Verison area both times. Anyone else not getting voicemail notices on their phone?

[NJ_Pubcrawler]

Originally Posted by sailnw

I have had two instances where the voicemail indicator did not register 2 very important calls on my Motorola V60i(?). It was reset by the phone tech rep (turned off/on, *22899) after the first time and then it happened again 1 week later. I have heard that it is related to the new system changes updated in the Northwest recently and that my phone is not GPS capable (sounds funny). I was in a Verison area both times. Anyone else not getting voicemail notices on their phone?

Not sure if it's related, but a friend of mine used to have a V60 a year or so ago and ran in to the same problem pretty frequently. I would leave him a voicemail while he was at work (phone was off) and he would either get the voicemail alert days later, or never get it at all. Could be something wrong with the firmware that causes the delay.

Have you called customer service and requested that they remove and then re-install the "MWAIT" flag (Message Waiting) on your account? We used to do that for people when I worked for VZW a few years ago and sometimes it would clear up the problem.