Before I say anything else, I'm talking about phone calls from family and businesses in the US, NOT International calls. With that being said... I just signed up for the AT&T Family plan 700 minutes shared, unlimited TXTing, mobile to ANY mobile free, and 5 GB data not shared. I have two phones, one smart Samsung Galaxy Note and a standard flip phone. My first bill was over $200 which I expected with activation fees and junk. But my second bill was $258. I had to be unscrewed from the ceiling when I read it. Come to find out the incoming calls from my bank, my house and so forth are deducted from my 700 minutes. I was told that ALL incoming calls were free when I signed up, but 611 told me they were wrong. Only M2M were free incoming. This is unacceptable! How can a company get away with double charging for airtime? I pay for the call coming from my house land line and I have to pay to receive it? Not only is this wrong but I believe it's also illegal.:headscrat Does anyone have any ideas as to why and how they get away with this?