Just received a warranty replacement LG VX8600 phone and after programming and activation, I find that the Hidden Service menu (MENU + 0 + 000000) is no longer available. I also find that Bitpim is locked out and cannot access anything in this phone. I was told by Verizon that Bitpim is a program that they don't support or advise using so they would not make any comments. With my old VX8600 I was able to access all functions using Bitpim. Anybody have any solutions??