I'm a rookie. Stupidly, I lost my very nice Verizon LG EnV2. Was told by Best Buy cell phone rep that I could buy a Verizon no contract phone, call in to change ENS number and use that phone. Folks at Verizon store said nope, can't do it. Any body out there that has done this or tried and failed? I am currently 11 months into a 2 year Verizon contract.