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Old 07-17-2008, 2:47 AM   #1 (permalink)
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News Tmobile now can block messaging as of 07/16/08

Tmobile now has a feature that is free that can block sms/mms/im/emails, anything that is a chargeable message so no more frustration receiving messages that you did not solicit, if you don't want to be txted and don't want to txt you can block the ability, you can customize too. You select to block IM, but not txt, you can select to block txt not im, you can select to block all or just what type of messaging that you want, if you have a bundle say for example the 4.99 bundle that gives you up to 400 msgs per month, you can add the block and if you get up to 400 you will not be receiving anymore msgs unless you upgrade your bundle (9.99 1000, or 14.99 unlimited) or your billing cycle resets.
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Old 07-17-2008, 3:12 AM   #2 (permalink)
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Default Re: Tmobile now can block messaging as of 07/16/08

Is that also available for prepaid?
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Old 07-17-2008, 4:07 AM   #3 (permalink)
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Default Re: Tmobile now can block messaging as of 07/16/08

Thank God!!! I've been waiting for them to get on the ball with this for some time now. This is TOO long overdue...
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Old 07-17-2008, 6:03 AM   #4 (permalink)
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Default Re: Tmobile now can block messaging as of 07/16/08

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Originally Posted by Barciurek View Post
Is that also available for prepaid?
I will check today and get back to you on this one
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Old 07-17-2008, 7:47 AM   #5 (permalink)
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its about time. this has been too long in comming.
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Old 07-17-2008, 12:38 PM   #6 (permalink)

 
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Default Re: Tmobile now can block messaging as of 07/16/08

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Originally Posted by Barciurek View Post
Is that also available for prepaid?
When I log in, all I see is the same email-to-SMS blocking options as before.
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Old 07-18-2008, 2:11 AM   #7 (permalink)
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Default Re: Tmobile now can block messaging as of 07/16/08

these are not options you can set up for yourself at this time you have to call in, and to answer the question about prepaid, no at this time the block cannot be put on prepaid, but should be available within a week or two
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Old 07-18-2008, 9:05 AM   #8 (permalink)
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Thumbs up Re: Tmobile now can block messaging as of 07/16/08

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Originally Posted by tmobileman View Post
these are not options you can set up for yourself at this time you have to call in, and to answer the question about prepaid, no at this time the block cannot be put on prepaid, but should be available within a week or two
Yahoo! I found the setting in my (post-paid) My-tmobile account. It's not in the email area, it is in the services area, where you used to go to turn the international access on or off. The page is redone to include SMS blocking as a free service.

It took twice to get it in, as it has 4 check boxes, one for each of 3 kinds of blocks and a 4th one for all of them. I checked them all and it threw an error, telling me to call, so I checked just the one for "all" and that seemed to stick.

Looks like they're soft launching it, there's no promotions in the ad areas yet.

It's a good day in the customer service universe - thank you!!
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Old 07-21-2008, 5:22 AM   #9 (permalink)
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Default Re: Tmobile now can block messaging as of 07/16/08

it is a soft launch will be advertised as soon as the messaging rates increase I believe that date is 08/29/08
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Old 07-21-2008, 5:31 PM   #10 (permalink)
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Default Re: Tmobile now can block messaging as of 07/16/08

Just took care of this today. Now texts and IM's are blocked. It's about time, T-Mobile!
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Old 07-22-2008, 8:13 AM   #11 (permalink)

 
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Default Re: Tmobile now can block messaging as of 07/16/08

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Originally Posted by Mobile Mike View Post
Thank God!!! I've been waiting for them to get on the ball with this for some time now. This is TOO long overdue...
i was pointing out in the other thread though that this is actually better than AT&Ts because when you block messaging with AT&T you flat out lose everything.....no system messages.......or if you turn off data you lose MMS.......T-Mobile has obviously figured out a way to handle this whole blocking thing a lot more selectively
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Old 07-22-2008, 8:38 PM   #12 (permalink)

 
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Default Re: Tmobile now can block messaging as of 07/16/08

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Originally Posted by SmArTeStChIlD421 View Post
i was pointing out in the other thread though that this is actually better than AT&Ts because when you block messaging with AT&T you flat out lose everything.....no system messages.......or if you turn off data you lose MMS.......T-Mobile has obviously figured out a way to handle this whole blocking thing a lot more selectively
When you block messaging with AT&T you still receive administrative messages.
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Old 07-22-2008, 10:44 PM   #13 (permalink)
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Default Re: Tmobile now can block messaging as of 07/16/08

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When you block messaging with AT&T you still receive administrative messages.
That's what I was told recently by an AT&T rep, but thanks for clarifying it as well.
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Old 07-23-2008, 7:15 AM   #14 (permalink)

 
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Default Re: Tmobile now can block messaging as of 07/16/08

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Originally Posted by dmapr View Post
When you block messaging with AT&T you still receive administrative messages.
i know at least 2 or 3 of my friends has trouble receiving those messages....especially the balance and minute messages
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Old 07-23-2008, 1:00 PM   #15 (permalink)

 
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Default Re: Tmobile now can block messaging as of 07/16/08

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i know at least 2 or 3 of my friends has trouble receiving those messages....especially the balance and minute messages
I don't know what their trouble is. My girlfriend had two of three lines on her account with messaging & data disabled for a long time and neither line had any trouble with receiving these. Plus, one of the lines was also getting some unsolicited system notifications from AT&T (as opposed to responses to star code inquiries). This line is still blocked and is still receiving them.
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Old 07-23-2008, 7:56 PM   #16 (permalink)

 
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Default Re: Tmobile now can block messaging as of 07/16/08

maybe my friends have older AT&T SIMs or dare i say it old Cingular SIMs
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Old 07-23-2008, 8:21 PM   #17 (permalink)

 
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Default Re: Tmobile now can block messaging as of 07/16/08

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maybe my friends have older AT&T SIMs or dare i say it old Cingular SIMs
Tell them to go to any AT&T store and exchange for the newer SIMs, they'll do it free of charge.
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Old 07-24-2008, 2:57 AM   #18 (permalink)
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Default Re: Tmobile now can block messaging as of 07/16/08

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Tell them to go to any AT&T store and exchange for the newer SIMs, they'll do it free of charge.
No tell them to go to the local tmobile store and port their numbers to tmobile...lol
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Old 07-27-2008, 8:07 PM   #19 (permalink)

 
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Default Re: Tmobile now can block messaging as of 07/16/08

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No tell them to go to the local tmobile store and port their numbers to tmobile...lol
i like T-MobileMan's idea better
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Old 07-27-2008, 8:19 PM   #20 (permalink)

 
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Default Re: Tmobile now can block messaging as of 07/16/08

wow...

anyways so its nice to see TMOB is slowly catching up to cellphone service of 3 years ago.

next stop 3G (hopefully) by the time everyone else goes 4G.

TMOB seems to have no sense of urgency. its pretty funny honestly.
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Old 07-27-2008, 9:37 PM   #21 (permalink)
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Default Re: Tmobile now can block messaging as of 07/16/08

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wow...

anyways so its nice to see TMOB is slowly catching up to cellphone service of 3 years ago.

next stop 3G (hopefully) by the time everyone else goes 4G.

TMOB seems to have no sense of urgency. its pretty funny honestly.
Well focus seems to be shifting for tmobile we are adapting to what our customers are telling us they want. As our customer base grows so does our network and our capabilities. We still make the difference with cost and overrall Cust satisfaction (not fanboyism, but fact according to JD Powers 7 times running). Now we are adapting to provide High Speed data because a lot of our customers are telling us that is what they need and want. I agree though with a smaller company like tmobile now becoming a major player progress has been slower than even we would like it. Progress is expensive though and to maintain profitablility Tmobile has made progress while still maintaining a vast base of employees directly employed by tmobile. I think in the end this is going to be what carries tmobile through and keeps our overall subscribers gained every year growing exponentially. But as was pointed out to me recently not every company is for everybody so I can see how you would think there is no sense of urgency because the 3g thing has taken longer than planned. But it does say something I think that even without these services tmobile has managed to gain as much of a market share as they have. Guess that just goes to the point that every company is not for everybody. Now that the 3G data network will be a reality I am interested to see how this affects our cust gained numbers. I am cautiously optimistic.
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Old 07-27-2008, 10:09 PM   #22 (permalink)
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Default Re: Tmobile now can block messaging as of 07/16/08

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Originally Posted by tmobileman View Post
Well focus seems to be shifting for tmobile we are adapting to what our customers are telling us they want. As our customer base grows so does our network and our capabilities. We still make the difference with cost and overrall Cust satisfaction (not fanboyism, but fact according to JD Powers 7 times running). Now we are adapting to provide High Speed data because a lot of our customers are telling us that is what they need and want. I agree though with a smaller company like tmobile now becoming a major player progress has been slower than even we would like it. Progress is expensive though and to maintain profitablility Tmobile has made progress while still maintaining a vast base of employees directly employed by tmobile. I think in the end this is going to be what carries tmobile through and keeps our overall subscribers gained every year growing exponentially. But as was pointed out to me recently not every company is for everybody so I can see how you would think there is no sense of urgency because the 3g thing has taken longer than planned. But it does say something I think that even without these services tmobile has managed to gain as much of a market share as they have. Guess that just goes to the point that every company is not for everybody. Now that the 3G data network will be a reality I am interested to see how this affects our cust gained numbers. I am cautiously optimistic.
Is there any new information on the next markets to get 3G? T-Mobile's been eerily quiet on the subject as of late.
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