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Old 12-25-2007, 2:22 PM   #1 (permalink)

 
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Default T-Mobile picture messaging issues

Hi and Merry Christmas to all!!! I'm wondering if any T-mobile customers in the NW Ohio area (Detroit market) are having any issues sending and receiving pictures. I cant send or receive pictures at this time and I'm wondering if it's my device or if there is an outage someplace. I had a friend in Ogden Utah send me a picture message, I couldn't download it and she had no problems sending it. The picture messaging outage seems to be happening alot in this area. Anyone have any similar problems? Thanks for any input
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Old 12-28-2007, 9:28 PM   #2 (permalink)
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Default Re: T-Mobile picture messaging issues

Before you can receive picture messages, you must send one, first.

When your first picture (or multimedia) message is sent from your phone number, that automatically turns the feature on with T-Mobile and you will then be able to receive them. This applies to both prepaid and postpaid accounts.
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Old 12-29-2007, 3:26 PM   #3 (permalink)
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Default Re: T-Mobile picture messaging issues

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Originally Posted by EdwardP View Post
Before you can receive picture messages, you must send one, first.

When your first picture (or multimedia) message is sent from your phone number, that automatically turns the feature on with T-Mobile and you will then be able to receive them. This applies to both prepaid and postpaid accounts.
HUH, this is good to know great info.
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Old 12-29-2007, 3:26 PM   #4 (permalink)
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Default Re: T-Mobile picture messaging issues

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Originally Posted by Cailiff04 View Post
Hi and Merry Christmas to all!!! I'm wondering if any T-mobile customers in the NW Ohio area (Detroit market) are having any issues sending and receiving pictures. I cant send or receive pictures at this time and I'm wondering if it's my device or if there is an outage someplace. I had a friend in Ogden Utah send me a picture message, I couldn't download it and she had no problems sending it. The picture messaging outage seems to be happening alot in this area. Anyone have any similar problems? Thanks for any input
Not to go off topic but what carrier does your friend in Ogden have?
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Old 12-29-2007, 5:37 PM   #5 (permalink)
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Quote:
Originally Posted by EdwardP
Before you can receive picture messages, you must send one, first.

When your first picture (or multimedia) message is sent from your phone number, that automatically turns the feature on with T-Mobile and you will then be able to receive them. This applies to both prepaid and postpaid accounts.
This would only be the first time an account was setup right? I maybe wrong but it doesn't sound like the OP is a new user but having intermittent mms problems.

Just my 2 cents.
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Old 12-29-2007, 6:44 PM   #6 (permalink)
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Default Re: T-Mobile picture messaging issues

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Originally Posted by Charlyee View Post
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This would only be the first time an account was setup right? I maybe wrong but it doesn't sound like the OP is a new user but having intermittent mms problems.

Just my 2 cents.
The easiest way to test it would be to send an MMS/picture message to your own e-mail address. If it goes through OK, then it's not a T-Mobile problem.

Yes, once the account is set up. Because it turned on at the network-level, if a new phone is subsequently used, they will still be able to receive MMS/picture messages.
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Old 01-01-2008, 9:50 AM   #7 (permalink)

 
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Default Re: T-Mobile picture messaging issues

I've had it working till that day. Seems to be a problem lately in the area. My friend in Ogden has T-mobile..the funny thing the next she wasn't able to send or receive pics either..so maybe it was just T-Mobile upgrading things!!
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Old 01-01-2008, 9:51 AM   #8 (permalink)

 
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Default Re: T-Mobile picture messaging issues

[quote=EdwardP;485203]The easiest way to test it would be to send an MMS/picture message to your own e-mail address. If it goes through OK, then it's not a T-Mobile problem.

Tried that and it still didnt work...all i got was message failed or something like that!!
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Old 01-03-2008, 5:30 PM   #9 (permalink)

 
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Default Re: T-Mobile picture messaging issues

there have been outages with T-Mobile data occuring in random regions and such.......many think its them upgrading to 3G and prepping the towers or w/e
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Old 01-07-2008, 9:53 PM   #10 (permalink)
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Default Re: T-Mobile picture messaging issues

Tower upgrades should not affect the transmission or receipt of messages.

I would bring the phone into a corporate T-Mobile store (not a dealer) and have the phone checked out.
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Old 01-07-2008, 11:01 PM   #11 (permalink)

 
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Default Re: T-Mobile picture messaging issues

yeah but its not like its just his....its been happening to a lot of people just recently......
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