Tmobile network issue, or BB issue?

[LowHz]

Ok this has been an ongoing issue with me for months and i don't know if i should blame it on my device or T-mobiles network.

I have a blackberry pearl 8100. Was having issues with calls cutting in/out, blackberry dept. eventually sent me out a pearl replacement which 'seemed' to have solved the calls cutting in/out issue.

This may be a blackberry-specific issue, but i'm blaming it on T-mobiles network and i need to know what to do next..

it's a SMS/MMS issue.

First, it's taking forever and a day for me to send out messages and get text messages. Sometimes they go through, sometimes they don't even go through at all and i have to 'resend' the text so the recipient can actually get it in the first place.

Also, major delays in receving / sending.

MMS issue - i get 'retrieve errors' when getting messages (pictures) or when i get the message, it doesn't display or just displays as a blank message, meanwhile the file size shows as ~30k or something of that nature.

I also have a 'retrieve now' option on the MMS's that i get... it normally says "unable to retrieve, please try again later"... i press retrieve now, and the same thing pops up - unable to retrieve, or a blank message.

I also get a red "X" or a "Clock" icon which means either unable to send/pending... and it stays that way unless i softdisco the phone (battery out, sim card out)

I've contacted tmobile/BB dept, both say there are 'known' issues with the network and provide no other answers for me aside from a trouble ticket and wait the issue out. I'm not paying $15 a month for intermittent SMS/MMS service. If they want to give me service that works for 10/30 days, then i'll pay $5, not $15.

Question is - what does this sound like ? Phone-specific issue or network issue?

[Matt]

The only issue I have of those you've listed above is when I receive some MMS I also get the "unable to retrieve, please try again later" message. Usually, if I try again in a few hours it's OK.

I would also make sure you are running the latest version of the BB software (4.2.107 for the OS, in the Options -->About menu)

[SmArTeStChIlD421]

well i've heard that with Blackberrys all data and such is run through their separate networks not T-Mobiles.......and its the same with every company.........the company doesnt traffic the data.......they forward and receive all data through blackberry.......

however t-mobile was having outages in various regions where voice worked but somke data services were cutting out such as MMS.......i know that my friend couldnt text me (Sprint customer) on her Sidekick........it would say could not send and then i when i sent her a text message to see if she was there she would get a popup saying that the message she had tried to send to me earlier had sent successfully............but it didnt really send.......its stopped here but its been happening to other people too