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AnthroMatt · 08-07-2007, 3:25 PM

So I get a bill in the mail with a credit balance of about $65. No phone numbers listed on the bill, and the account number is different from that of my current account. I call in to inquire about the bill. Turns out it is from 2002!! I closed the account with a credit balance, but apparently it never fully closed in their system and I obviously forgot about the whole thing.

So I got the credit balance shifted over to my current account and all is well.

You think it would have taken Sprint 5 years to bill be if I owed them money??

TelcomJunkie · 08-07-2007, 9:37 PM

Quote:

Originally Posted by AnthroMatt

You think it would have taken Sprint 5 years to bill be if I owed them money??

No corporation is slow to collect but quick to pay out.

nick2588 · 08-09-2007, 4:29 PM

I'm surprised they even gave you the credit. After 5 years, you would think they would just write it off.

NYCDru · 08-15-2007, 2:13 PM

Maybee they really are trying to clean p there CS/Billing image.

Andy · 08-15-2007, 2:15 PM

Quote:

Originally Posted by AnthroMatt

So I get a bill in the mail with a credit balance of about $65. No phone numbers listed on the bill, and the account number is different from that of my current account. I call in to inquire about the bill. Turns out it is from 2002!! I closed the account with a credit balance, but apparently it never fully closed in their system and I obviously forgot about the whole thing.

So I got the credit balance shifted over to my current account and all is well.

You think it would have taken Sprint 5 years to bill be if I owed them money??

Is that a joke? Their system must really be messed up if it brings up an account from 5 years ago, even if it still has a credit balance that should have been taken care of 5 years ago.

Mobile Mike · 08-17-2007, 10:13 PM

I've read on HoFo lately that Sprint is consolidating their billing with Nextel, which may have resulted in the discovery of past credits, etc.

Cool part is that you get a nice, unexpected discount on your next bill (or two)...

AnthroMatt · 08-17-2007, 11:16 PM

Quote:

Originally Posted by Mobile Mike

I've read on HoFo lately that Sprint is consolidating their billing with Nextel, which may have resulted in the discovery of past credits, etc.

Cool part is that you get a nice, unexpected discount on your next bill (or two)...

Yeah...the $65 credit is only about half my monthly bill, but I ain't complainin!

Mobile Mike · 08-18-2007, 1:19 AM

Quote:

Originally Posted by AnthroMatt

Yeah...the $65 credit is only about half my monthly bill, but I ain't complainin!

Look at it this way, your Sprint service has come full circle in more ways than one!!

sheureka · 08-18-2007, 8:16 PM

I got one of those last year for over $600 - no phone numbers and a different account number - I called them and they swore they had no idea what I was talking about. I still have it - maybe I'll give them another call - sheureka

AnthroMatt · 08-18-2007, 8:17 PM

Wirelessly posted (Crackberry 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

Wow! Over $600? That is nuts!

08-07-2007, 3:25 PM	#1 (permalink)
AnthroMatt Big Meanie Join Date: Jul 2002 Location: Mesa, AZ Posts: 8,346 Phone(s): Motorola V950 Provider(s): Sprint + Airave Thanks: 3 Thanked 11 Times in 8 Posts Images: 1	Sprint billing...everday a new adventure! So I get a bill in the mail with a credit balance of about $65. No phone numbers listed on the bill, and the account number is different from that of my current account. I call in to inquire about the bill. Turns out it is from 2002!! I closed the account with a credit balance, but apparently it never fully closed in their system and I obviously forgot about the whole thing. So I got the credit balance shifted over to my current account and all is well. You think it would have taken Sprint 5 years to bill be if I owed them money?? __________________ Motorola V950

08-09-2007, 4:29 PM	#3 (permalink)
nick2588 Junior Member Join Date: Jun 2007 Location: UT Posts: 107 Phone(s): Samsung m510 Provider(s): Sprint Thanks: 0 Thanked 0 Times in 0 Posts	Re: Sprint billing...everday a new adventure! I'm surprised they even gave you the credit. After 5 years, you would think they would just write it off.

08-15-2007, 2:13 PM	#4 (permalink)
NYCDru Sprint Newbie Join Date: Sep 2002 Location: NYC Posts: 3,243 Phone(s): Motrola V3m, Moto E815, Audiovox 9900, Audiovox 8900, LGvx 10,, Nokia 3360, Moto P8767 Provider(s): Sprint, Verizon(former), ATT(former), Devices: IPod Nano. Thanks: 0 Thanked 0 Times in 0 Posts	Re: Sprint billing...everday a new adventure! Maybee they really are trying to clean p there CS/Billing image.

08-17-2007, 10:13 PM	#6 (permalink)
Mobile Mike Long Term Evolution 4G Join Date: Sep 2004 Location: Los Angeles, CA Posts: 4,741 Phone(s): LG Voyager, Nokia 6555 Provider(s): Verizon Wireless, AT&T Thanks: 46 Thanked 19 Times in 19 Posts	Re: Sprint billing...everday a new adventure! I've read on HoFo lately that Sprint is consolidating their billing with Nextel, which may have resulted in the discovery of past credits, etc. Cool part is that you get a nice, unexpected discount on your next bill (or two)... __________________ (1994-Present) LG Voyager at&t (2004-2005, 2006-Present) Nokia 6555 3G

08-18-2007, 8:16 PM	#9 (permalink)
sheureka Join Date: Oct 2002 Location: Arizona Posts: 261 Phone(s): HTC Sprint Touch, Samsung A420, Samsung M610 Provider(s): Sprint PCS Devices: GPS, XM, Tablet PC's, Kindle, Slingbox, PS3 Thanks: 0 Thanked 0 Times in 0 Posts Images: 1	Re: Sprint billing...everday a new adventure! I got one of those last year for over $600 - no phone numbers and a different account number - I called them and they swore they had no idea what I was talking about. I still have it - maybe I'll give them another call - sheureka __________________ Do good. Be kind. Have fun.

08-18-2007, 8:17 PM	#10 (permalink)
AnthroMatt Big Meanie Join Date: Jul 2002 Location: Mesa, AZ Posts: 8,346 Phone(s): Motorola V950 Provider(s): Sprint + Airave Thanks: 3 Thanked 11 Times in 8 Posts Images: 1	Wirelessly posted (Crackberry 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104) Wow! Over $600? That is nuts! __________________ Motorola V950

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