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Old 03-18-2007, 12:26 PM   #1 (permalink)
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Question SERO Help

I just signed up for the sprint 550 min/months family plan last week.
Today I stumbled up on this forum, and find out about SERO plan.
Since I am withing the first 30 days of my contract, I called up Sprint
and asked to be switched to the SERO plan.
and I was told that a sprint employee would need to call them and refer me .

Is there a sprint employee here willing to refer me ? I have tried sprint.com/sero with some of the email address found in these forums, but the website is only for new customers. For an existing customer , you have to call in.

any help, tips would be appriciated.

thanks
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Old 03-18-2007, 12:35 PM   #2 (permalink)

 
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Default Re: SERO Help

Grab an e-mail address from a Sprint press release... usually it has contact information at the bottom. I used "savings@sprint.com" to sign up for sero.
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Old 03-18-2007, 12:38 PM   #3 (permalink)

 
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Default Re: SERO Help

I found this address on a random press release. Give it a shot, hopefully it will work out for you. It might take several tries to make it happen. Many employees don't know and/or are not educated on the plans.

Kristin Wallace, 404-649-1625
Kristin.c.wallace@sprint.com
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Old 03-18-2007, 3:07 PM   #4 (permalink)
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Default Re: SERO Help

I still have a legit address that has permission to be used. I just sent you a PM.
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Old 03-18-2007, 6:59 PM   #5 (permalink)
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Default Re: SERO Help

thanks guys, for all the tips.
really appriciate your help
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Old 03-23-2007, 3:28 AM   #6 (permalink)
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Default Re: SERO Help

Quote:
Originally Posted by gumnaam View Post
I just signed up for the sprint 550 min/months family plan last week.
Today I stumbled up on this forum, and find out about SERO plan.
Since I am withing the first 30 days of my contract, I called up Sprint
and asked to be switched to the SERO plan.
and I was told that a sprint employee would need to call them and refer me .

Is there a sprint employee here willing to refer me ? I have tried sprint.com/sero with some of the email address found in these forums, but the website is only for new customers. For an existing customer , you have to call in.

any help, tips would be appriciated.

thanks
Sprint is cracking down on Sero's. Way too many people are asking for them, then getting greedy and asking for even more perks. Since you already have a new line of service, getting the Sero is going to be difficult. Sero's are for new customers.
Try Sprintusers and Howard Forums. But if you do get a Sero, don't get greedy and buy some extra content here and there. To help better justify the plan so Sprint doesn't audit you.
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