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Old 01-10-2007, 8:26 PM   #1 (permalink)
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Unhappy I need SERO... Help!

I am in the process of transferring my liability from a family plan; once my account is transferred over I need a referral in order to change my plan to SERO. If anyone can help, I'd appreciate it. my e-mail is xxxxxxxxxxxxx

Last edited by Fire14; 01-11-2007 at 9:21 AM. Reason: Removed the OP's Email address
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Old 01-11-2007, 1:50 AM   #2 (permalink)
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Default Re: I need SERO... Help!

I got SERO!
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Old 01-11-2007, 2:53 AM   #3 (permalink)
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Default Re: I need SERO... Help!

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Originally Posted by efreeman1980 View Post
I am in the process of transferring my liability from a family plan; once my account is transferred over I need a referral in order to change my plan to SERO. If anyone can help, I'd appreciate it. my e-mail is dba.efreeman@yahoo.com
i actually switched back to sprint a few days ago as a "new customer" and called them. they were able to give me a sero plan over the phone, with no employee email.
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Old 01-12-2007, 2:50 PM   #4 (permalink)

 
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Default Re: I need SERO... Help!

.....they never asked for emails for me or my mom
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Old 02-28-2007, 10:55 AM   #5 (permalink)
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Default Re: I need SERO... Help!

I just called the SERO number and they asked for an email. What number were you calling where they didn't ask? The SERO number or the general sprint number? You can get into the SERO website with openaccess@sprint.com, any body have any issues using that email address after the service started?
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Old 02-28-2007, 3:37 PM   #6 (permalink)
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Default Re: I need SERO... Help!

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Originally Posted by cukoz View Post
I just called the SERO number and they asked for an email. What number were you calling where they didn't ask? The SERO number or the general sprint number? You can get into the SERO website with openaccess@sprint.com, any body have any issues using that email address after the service started?
You can use: savenow3@sprint.com (but today's the last day for that one according to my info)
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Old 02-28-2007, 6:14 PM   #7 (permalink)
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Default Re: I need SERO... Help!

Can exsiting customers still get SERO? A colleague of mine asked Sprint 2 weeks ago and they said new customers only could get it.
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Old 02-28-2007, 10:18 PM   #8 (permalink)
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Can exsiting customers still get SERO? A colleague of mine asked Sprint 2 weeks ago and they said new customers only could get it.
As always it all depends on luck and who you talk to. Anything is possible.
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Old 02-28-2007, 10:38 PM   #9 (permalink)

 
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Default Re: I need SERO... Help!

yeah some reps dont know......and if your within your 30 day trial period you are considered a new customer so you can switch then but after that its not "legal"

but most reps arent informed of this so they give it to you anyway
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