WirelessAdvisor.com

jacobib · 08-26-2007, 10:22 PM

Is it possible to upgrade from a Nextel phone to a Sprint phone without changing your number/plan? I assume the type of card is not the same in each, therefore it's not as simple as swapping the card from an older phone to a newer one.

RJB · 08-26-2007, 10:28 PM

Yeah you can keep the number no you have to sign a new contract and get one of sprints plans.

Leese · 08-26-2007, 10:47 PM

We switched 3 weeks ago. Just becareful! I was told there would be NO activation fee, but then my first bill had a $140 charge for our 5 phones. I was also told there would not be an ETF because they are one company. BUT I just got my last Nextel bill with a whopping $!000 ETF for the 5 lines. My Sprint salesman said if we did get any charges he'd get them taken care of. I called Sprint directly over the activation fees- which they kindly took off. I just got the ETF bill Friday, I called the salesman who said he would call Nextel right away, but he hasn't gotten back to me. So.....get everything confirmed before you switch. Doing the actual switch was easy, and a Nextel store should print off your contacts for you, to make it easier to transfer. Good luck!

Bill Clinton · 08-26-2007, 11:16 PM

Sprint actually wants Nextel customers to switch to the Sprint side. They are trying to get people off the old iDEN network and they make switching very easy. You can keep your number.

They shouldn't screw up and hit you with the fees. Lesse said to get everything confirmed first and that is good advice just in case Sprint accidentally overcharges you. The only time I had a billing error the Sprint folks were very sorry and they fixed it right away.

TelcomJunkie · 08-27-2007, 3:31 AM

Leese, did you do this at a Sprint store or at an authorized reseller?

jacobib · 08-27-2007, 7:11 AM

Thanks for the replies, but what about when you want to switch in the middle of a contract? We have one year left on our Fair&Flex family plan. Is it possible to switch some of the phones mid-contract?

1cooltreeguy · 08-27-2007, 9:17 AM

Switched our phones a week ago and it was easy - No fees- had to choose a sprint plan(s) - line was out the door with people switching. I think they are manipulating the towers to frustrate Nextel folks so they WILL switch. My nextel signal has been horrible ever since the buyout.

jacobib · 08-28-2007, 7:21 AM

Anybody have some specific experience with making the switch on a family plan? In other words, switching one or two of the family phones but not all 5, in my case?

Leese · 08-28-2007, 2:36 PM

Quote:

Originally Posted by TelcomJunkie

Leese, did you do this at a Sprint store or at an authorized reseller?

I did it at an actual Sprint store. They say they are a corpaorate store but we are part of the IPCS network. The salesman said it had happened before where even though they are not supposed to charge you, they do. Now as I just hung up with him, he said they actually KEEP the ETF on your bill for 30 days to make sure that you don't cancel with Sprint. Ugh... it is hard to know who to listen to with these salespeople and telesales etc...

Leese · 08-28-2007, 2:43 PM

Quote:

Originally Posted by jacobib

Anybody have some specific experience with making the switch on a family plan? In other words, switching one or two of the family phones but not all 5, in my case?

When I talked with Nextel CS, they told me I could switch whatever numbers I wanted (just one, two etc) but you have to have a seperate Sprint plan. The only way to keep everyone on a Nextel family plan is to get the Powersource phones. We couldn't do that because we are part of IPCS . It would have cost us too much to have one or two on the Sprint side, and the remaining on the Nextel side. We have 5 lines as well, and it is hard to keep everyone happy. Do your research. If you can get a SERO plan, it might not be more expensive to switch one or two. Good luck!

Bill Clinton · 08-28-2007, 4:12 PM

SERO plans are fantastic but I don't think it is possible change an existing plan into a SERO plan. It is only a new line of service. If you are switching a line from Nextel to Sprint and you still have a year left on your contract, I am pretty sure that isn't a new line of service and you won't be able to get you plan switched to a SERO plan.

h1timmboy · 08-31-2007, 10:32 AM

had a sprint rep tell me you can switch from nextel to sprint, without paying cancellation charges to nextel. Seems logical but anyone actually been able to confirm this?

TelcomJunkie · 08-31-2007, 1:17 PM

Quote:

Originally Posted by h1timmboy

had a sprint rep tell me you can switch from nextel to sprint, without paying cancellation charges to nextel. Seems logical but anyone actually been able to confirm this?

It's correct. Why the above poster got charged is beyond me as this has been a routine procedure for some time. The only reason I can think of is the ETF-Free switch might be limited to corporate markets.

Leese · 08-31-2007, 8:24 PM

I actually just received a call back today from my Sprint salesman who got my $1000 ETF from Nextel taken care of. Why I got it in the first place I don't know, but I'm glad my huge bill is gone.

Mobile Mike · 09-01-2007, 12:52 AM

Quote:

Originally Posted by Leese

I actually just received a call back today from my Sprint salesman who got my $1000 ETF from Nextel taken care of. Why I got it in the first place I don't know, but I'm glad my huge bill is gone.

Good. Glad they took care of that for you. Just to be on the safe side, check with them to make sure the ETF has really been taken care of.

WULLYBUTCH · 09-05-2007, 3:50 PM

I believe the part about Nextel service going to crap.I have three friends that are on Nextel and all of them have said that the service went in the tank after the buyout or merger or whatever took place.They all said that they were not going to extend anything.

Mobile Mike · 09-06-2007, 9:12 PM

Quote:

Originally Posted by WULLYBUTCH

I believe the part about Nextel service going to crap.I have three friends that are on Nextel and all of them have said that the service went in the tank after the buyout or merger or whatever took place.They all said that they were not going to extend anything.

It's getting to the point where the Direct Connect service is the only thing worth keeping Nextel for. This is what makes the PowerSource phones so cool. Sprint for calls, Nextel for Direct Connect. It's the best of both worlds without having to utilize Nextel for calls anymore, especially since their network is crap now.

SmArTeStChIlD421 · 09-06-2007, 10:21 PM

Quote:

Originally Posted by Mobile Mike

It's getting to the point where the Direct Connect service is the only thing worth keeping Nextel for. This is what makes the PowerSource phones so cool. Sprint for calls, Nextel for Direct Connect. It's the best of both worlds without having to utilize Nextel for calls anymore, especially since their network is crap now.

yeah.................a friend of mine has Nextel............now i know his phone is crap............but i can tell that they have rebanded around here cuz he can barely get DC calls out anymore or they get disconnected or cut off in mid convo............really frustrating

08-26-2007, 10:22 PM	#1
jacobib Shoulda joined long ago! Join Date: Aug 2007 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Upgrading from Nextel phone to Sprint phone Is it possible to upgrade from a Nextel phone to a Sprint phone without changing your number/plan? I assume the type of card is not the same in each, therefore it's not as simple as swapping the card from an older phone to a newer one.

08-26-2007, 10:28 PM	#2
RJB Join Date: Dec 2004 Posts: 7,139 Thanks: 39 Thanked 18 Times in 18 Posts Images: 96	Re: Upgrading from Nextel phone to Sprint phone Yeah you can keep the number no you have to sign a new contract and get one of sprints plans.

08-26-2007, 10:47 PM	#3
Leese Fresh Member Join Date: Jul 2007 Location: Michigan Posts: 17 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Upgrading from Nextel phone to Sprint phone We switched 3 weeks ago. Just becareful! I was told there would be NO activation fee, but then my first bill had a $140 charge for our 5 phones. I was also told there would not be an ETF because they are one company. BUT I just got my last Nextel bill with a whopping $!000 ETF for the 5 lines. My Sprint salesman said if we did get any charges he'd get them taken care of. I called Sprint directly over the activation fees- which they kindly took off. I just got the ETF bill Friday, I called the salesman who said he would call Nextel right away, but he hasn't gotten back to me. So.....get everything confirmed before you switch. Doing the actual switch was easy, and a Nextel store should print off your contacts for you, to make it easier to transfer. Good luck!

08-26-2007, 11:16 PM	#4
Bill Clinton 10 years scandal free.... Join Date: Jun 2007 Location: New York and Vermont Posts: 493 Phone(s): HTC Mogul, Nokia 6085 Provider(s): Sprint, Unicel Devices: Dell XPS M1710, Dell XPS 400, IBM T61P, +more Thanks: 5 Thanked 0 Times in 0 Posts Images: 64	Re: Upgrading from Nextel phone to Sprint phone Sprint actually wants Nextel customers to switch to the Sprint side. They are trying to get people off the old iDEN network and they make switching very easy. You can keep your number. They shouldn't screw up and hit you with the fees. Lesse said to get everything confirmed first and that is good advice just in case Sprint accidentally overcharges you. The only time I had a billing error the Sprint folks were very sorry and they fixed it right away.

08-27-2007, 3:31 AM	#5
TelcomJunkie Bad Handoff Investigator Join Date: Jul 2006 Location: The 4145 Posts: 1,327 Provider(s): Big Brother Thanks: 5 Thanked 15 Times in 11 Posts Images: 149	Re: Upgrading from Nextel phone to Sprint phone Leese, did you do this at a Sprint store or at an authorized reseller? __________________ -tj

WirelessAdvisor.com

Sprint PCS Forum

Upgrading from Nextel phone to Sprint phone in Wireless Carrier Users Forums; "Is it possible to upgrade from a Nextel phone to ..."

WirelessAdvisor.com

08-27-2007, 7:11 AM	Original Poster #6
jacobib Shoulda joined long ago! Join Date: Aug 2007 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Upgrading from Nextel phone to Sprint phone Thanks for the replies, but what about when you want to switch in the middle of a contract? We have one year left on our Fair&Flex family plan. Is it possible to switch some of the phones mid-contract?

08-27-2007, 9:17 AM	#7
1cooltreeguy I have arrived! Join Date: Aug 2007 Location: Jarvisburg, NC Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Upgrading from Nextel phone to Sprint phone Switched our phones a week ago and it was easy - No fees- had to choose a sprint plan(s) - line was out the door with people switching. I think they are manipulating the towers to frustrate Nextel folks so they WILL switch. My nextel signal has been horrible ever since the buyout.

08-28-2007, 7:21 AM	Original Poster #8
jacobib Shoulda joined long ago! Join Date: Aug 2007 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Upgrading from Nextel phone to Sprint phone Anybody have some specific experience with making the switch on a family plan? In other words, switching one or two of the family phones but not all 5, in my case?

08-28-2007, 4:12 PM	#11
Bill Clinton 10 years scandal free.... Join Date: Jun 2007 Location: New York and Vermont Posts: 493 Phone(s): HTC Mogul, Nokia 6085 Provider(s): Sprint, Unicel Devices: Dell XPS M1710, Dell XPS 400, IBM T61P, +more Thanks: 5 Thanked 0 Times in 0 Posts Images: 64	Re: Upgrading from Nextel phone to Sprint phone SERO plans are fantastic but I don't think it is possible change an existing plan into a SERO plan. It is only a new line of service. If you are switching a line from Nextel to Sprint and you still have a year left on your contract, I am pretty sure that isn't a new line of service and you won't be able to get you plan switched to a SERO plan.

08-31-2007, 10:32 AM	#12
h1timmboy I have a weird title! Join Date: Aug 2007 Location: South Bend, Indiana Posts: 6 Phone(s): at&t 8525, motorolla i870 Provider(s): AT&T, Sprint, Nextel Thanks: 0 Thanked 0 Times in 0 Posts	Re: Upgrading from Nextel phone to Sprint phone had a sprint rep tell me you can switch from nextel to sprint, without paying cancellation charges to nextel. Seems logical but anyone actually been able to confirm this?

08-31-2007, 8:24 PM	#14
Leese Fresh Member Join Date: Jul 2007 Location: Michigan Posts: 17 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Upgrading from Nextel phone to Sprint phone I actually just received a call back today from my Sprint salesman who got my $1000 ETF from Nextel taken care of. Why I got it in the first place I don't know, but I'm glad my huge bill is gone.

09-05-2007, 3:50 PM	#16
WULLYBUTCH Fresh Member Join Date: Sep 2007 Location: NORTH CAROLINA Posts: 16 Phone(s): NOKIA Provider(s): AT&T Devices: MP3 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Upgrading from Nextel phone to Sprint phone I believe the part about Nextel service going to crap.I have three friends that are on Nextel and all of them have said that the service went in the tank after the buyout or merger or whatever took place.They all said that they were not going to extend anything.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads for: Upgrading from Nextel phone to Sprint phone
Thread	Thread Starter	Forum	Replies	Last Post
Sprint and Nextel phone on one family plan	SmArTeStChIlD421	Sprint PCS Forum	2	06-25-2007 5:19 PM
Upgrading Sprint phone	lbreslin	Sprint PCS Forum	6	10-16-2006 3:33 PM
Will there be a phone that will be able to work on both the Sprint and Nextel?	MUHillbilly	Central US Wireless Forum	9	09-20-2005 8:36 PM
Question on Upgrading Sprint Phone...	Merwin121	Northeastern US Wireless Forum	1	06-04-2004 10:55 PM
Upgrading phone	pakman234	Southern US Wireless Forum	3	04-08-2004 5:12 PM