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06-14-2007, 9:34 AM
| #1 |
 Join Date: Dec 2006 Location: Southern US; Born a Brit! Posts: 318 Phone(s): PPC-6700 w/ WM6 Provider(s): Sprint PCS - happily holding crystal clear calls! Thanks: 0
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|  Brand new Sprint customers - already having billing questions!
I just activated my phone yesturday; and I had to call in and have the free unlimited texting added onto my phone - because telesales didn't add it for me. Other Usage Used Incl. Over TEXT MESSAGES UNLIMITED 5 UNLTD - CASUAL SMS TEXT MESSAGING 0 1 0 1 INTERNATIONAL TEXT MESSAGING 0 1 0 1 So I need to know what is a 'CASUAL SMS TEXT MESSAGE' - I mean I have the unlimited texting package. The only thing I thinking it COULD be is a VoiceSMS which I still shouldn't get charged for because that is included in my PowerVision Pack. Anyone of assistance please help. Thanks, GSM4ruralareas
__________________ I am here to soley offer any and all knowledge I may posses. As well as my opinions, which are own opinions and are not to be thought of anything other than a personal opinion. And within my power I will attempt to be as unbiased as possible. Your WA nieghbour, PCSuser. |
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06-14-2007, 12:04 PM
| #2 |
| Technology Aficionado   
 Join Date: Jul 2003 Location: The Florida Everglades Posts: 8,630 Phone(s): BlackBerry Storm2 9550, Moto Adventure V750 (dad), Moto E815 (mom), LG Chocolate 3 (sis) Provider(s): Verizon (4 lines on a FS plan); AT&T (past) Devices: NB;GPS;Slingbox PRO;iPod 80GB;Kenwood DDX512 Thanks: 14
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Images: 68  | Re: Brand new Sprint customers - already having billing questions!
Well I have not received my first bill yet, but before I had the unlimited text option added to my account since it was supposed to be on there when I received my phone, I too had a casual sms text message. From what I have read on HoFo, this casual text charge might be there due to me using a text message when I did not have the unlimited text option on my account. Hopefully this makes sense and I will be able to see if it does when I receive my first bill in another 1 to 1.5 weeks.
__________________ My Carriers: Cellular One (TDMA) [1998-1999]>>AT&T (TDMA) [1999-2001]>>Cingular (TDMA) [2001-2003]>>Sprint [2003-2005]>>Verizon Wireless [2005 to 2008]>>Sprint SERO [2006-2008]>>AT&T [2008 to present]>>Verizon Wireless INpulse [2009 to present] |
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06-14-2007, 3:54 PM
| #3 |
| coverage is king 
 Join Date: Dec 2004 Location: Herndon, VA Posts: 1,134 Phone(s): The latest and greatest. Provider(s): All of them. Thanks: 12
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Images: 4 | Re: Brand new Sprint customers - already having billing questions!
They did not add the unlimited promotion like they were supposed to if it says "casual". Call CS and tell them to add it... they'll have to speak with the promotions dept to get the promotion code
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06-14-2007, 3:56 PM
| #4 |
| coverage is king
Join Date: Dec 2004 Location: Herndon, VA Posts: 1,134 Phone(s): The latest and greatest. Provider(s): All of them. Thanks: 12
Thanked 12 Times in 10 Posts
Images: 4 | Re: Brand new Sprint customers - already having billing questions!
Nevermind... I didn't fully read your post. Ignore what I just said... If it's showing up as unlimited under the usage you are good to go... i'm sure the billing system will take care of those random 2 msgs. |
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06-14-2007, 4:17 PM
|  Original Poster
#5 |
| Join Date: Dec 2006 Location: Southern US; Born a Brit! Posts: 318 Phone(s): PPC-6700 w/ WM6 Provider(s): Sprint PCS - happily holding crystal clear calls! Thanks: 0
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| Re: Brand new Sprint customers - already having billing questions!
ABOUT CALL SCREENING ON MY SANYO -- Wait, now when people call me it automatically answers - therefore using minutes. I like the feature but don't want it to eat up my minutes like that! Now is this how it is supposed to work? Any alternatives? I really like this feature otherwise.
__________________ I am here to soley offer any and all knowledge I may posses. As well as my opinions, which are own opinions and are not to be thought of anything other than a personal opinion. And within my power I will attempt to be as unbiased as possible. Your WA nieghbour, PCSuser. |
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06-14-2007, 11:21 PM
| #6 |
| coverage is king
Join Date: Dec 2004 Location: Herndon, VA Posts: 1,134 Phone(s): The latest and greatest. Provider(s): All of them. Thanks: 12
Thanked 12 Times in 10 Posts
Images: 4 | Re: Brand new Sprint customers - already having billing questions!
If you don't want to run up your mins disable the call screening and use Sprint's voicemail service...
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