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randun · 05-13-2004, 9:09 AM

Boy, was I shocked today when I went to the Cingular website, then confirmed my suspicions by calling CS. I'm heading out for a 2-week vacation to the Outer Banks of NC (Nags Head, Kitty Hawk, etc. for those not familiar) and find that Cingular has no service whatsoever there! Since I have a GSM phone, I guess I'm sunk. Looks like a quick switchback to Verizon is in order.

COtech · 05-13-2004, 9:49 AM

Yes, Cingular has no coverage on the Outer Banks; T-Mobile does. What plan do you have? The Regional (NC) GSM map doesn't include it. The National GSM map does.

What phone do you have? If it has an international band, 1800 MHz, you should have received it unlocked. That would permit the use of a prepaid SIM from T-Mobile, if you're on the Regional plan. Or if you will return often to the Outer Banks, perhaps the National GSM plan is the way to go.

COtech

randun · 05-13-2004, 12:19 PM

I have Nationwide GSM service with Cingular. I have a Nokia 3600. Do you mean I would actually have service there, and Cingular doesn't know this? Thanks.

Yes, Cingular has no coverage on the Outer Banks; T-Mobile does. What plan do you have? The Regional (NC) GSM map doesn't include it. The National GSM map does.

What phone do you have? If it has an international band, 1800 MHz, you should have received it unlocked. That would permit the use of a prepaid SIM from T-Mobile, if you're on the Regional plan. Or if you will return often to the Outer Banks, perhaps the National GSM plan is the way to go.

COtech

randun · 05-13-2004, 12:34 PM

I just contacted them again and they were very ambiguous in their statements about coverage anywhere. In fact, they stated that they did not guarantee coverage anywhere. I never had this problem with Verizon using CDMA technology. I'm ready to can GSM and make the switch back to CDMA and Verizon. I've had nothing but trouble since switching to Cingular.

CWick · 05-13-2004, 12:45 PM

Looks like those areas are covered on the National GSM map....what's the beef?

Rasputin · 05-13-2004, 8:37 PM

Quote:

Originally Posted by randun

I just contacted them again and they were very ambiguous in their statements about coverage anywhere. In fact, they stated that they did not guarantee coverage anywhere. I never had this problem with Verizon using CDMA technology. I'm ready to can GSM and make the switch back to CDMA and Verizon. I've had nothing but trouble since switching to Cingular.

I do not get as many minutes with Verizon but it does what I need provide me coverage where I use it. All over the US, metro, rural, freeway, mountains.

My phone is important to me, so I need to use it.

bobolito · 05-13-2004, 8:57 PM

If T-Mobile (or any other GSM carrier) has coverage in the Outer Banks then you should be able to use your Cingular phone there via roaming, which is included in your plan.

COtech · 05-13-2004, 10:06 PM

Quote:

Originally Posted by randun

I have Nationwide GSM service with Cingular. I have a Nokia 3600. Do you mean I would actually have service there, and Cingular doesn't know this? Thanks.

Cingular Nation GSM map
T-Mobile national map

You can make out the orange on the Outer Banks, coming south from Virginia Beach on the Cingular map.. You can get a good look by expanding the T-Mobile map up to the 1000% mark.

COtech

randun · 05-14-2004, 7:08 AM

Thanks to all who replied. I'm just going to have to see if I have service when I get there. I agree with everyone that the GSM National Map indicates coverage in that area, yet the less-than-knowledgeable CS & TS reps at Cingular claim they have no service there! We'll see. If not, it's a switchback to Verizon as I've never had a coverage problem with them.

SQFreak · 05-14-2004, 2:10 PM

Are you a North Carolinian, randun? If you ever come to the Triad, you probably shouldn't have Cingular; the coverage here is worse than bad.

verizonboy · 05-14-2004, 5:31 PM

Quote:

Originally Posted by randun

Boy, was I shocked today when I went to the Cingular website, then confirmed my suspicions by calling CS. I'm heading out for a 2-week vacation to the Outer Banks of NC (Nags Head, Kitty Hawk, etc. for those not familiar) and find that Cingular has no service whatsoever there! Since I have a GSM phone, I guess I'm sunk. Looks like a quick switchback to Verizon is in order.

Yeah i figured they would have service out there when i went, but they did not. My dad had an At&t phone at the time and he did get service out there. Maybe when they merge you will get some service.

cryogenic · 05-14-2004, 6:50 PM

Shouldn't he be able to roam on AT&T if that's the case?

parthery · 05-15-2004, 12:43 AM

SunCom's GSM is up and running along the OBX. You should be able to roam on them without a problem.

ckguy20 · 05-17-2004, 10:29 PM

It looks as if T-Mobile does have service and you can roam out there.

I wouldn't get all worked up - especially if you are considering going back to Verizon. LOL

hollise · 05-18-2004, 12:05 AM

All of the 1900 Mhz carriers coverage on the Outer Bank is an extension of service from Hampton Roads.

futureMD · 05-20-2004, 9:36 PM

Please tell us how your coverage was when you get back. I'd like to see a report. A friend of mine has a house there, and we might go there to surf sometime this summer. (Yeah, I've got Verizon, but I'm switching to Cingular when my contract is up.)

Thanks.

05-13-2004, 9:09 AM	#1
randun One more post and I'm... Join Date: Jan 2004 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Cingular - What, No Service?! Boy, was I shocked today when I went to the Cingular website, then confirmed my suspicions by calling CS. I'm heading out for a 2-week vacation to the Outer Banks of NC (Nags Head, Kitty Hawk, etc. for those not familiar) and find that Cingular has no service whatsoever there! Since I have a GSM phone, I guess I'm sunk. Looks like a quick switchback to Verizon is in order.

05-13-2004, 9:49 AM	#2
COtech Join Date: Sep 2002 Location: Memphis, TN Posts: 961 Phone(s): HTC Tilt 8925, Nokia 6555, NEC 525 HDM, Nokia 6340i GAIT Provider(s): AT&T Mobility Devices: MP3 player, WWVB wristwatch, TI-80 Thanks: 0 Thanked 10 Times in 8 Posts My Auctions	Re: Cingular - What, No Service?! Yes, Cingular has no coverage on the Outer Banks; T-Mobile does. What plan do you have? The Regional (NC) GSM map doesn't include it. The National GSM map does. What phone do you have? If it has an international band, 1800 MHz, you should have received it unlocked. That would permit the use of a prepaid SIM from T-Mobile, if you're on the Regional plan. Or if you will return often to the Outer Banks, perhaps the National GSM plan is the way to go. COtech __________________ A SLA gets the trouble away!

05-13-2004, 12:19 PM	Original Poster #3
randun One more post and I'm... Join Date: Jan 2004 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Cingular - What, No Service?! I have Nationwide GSM service with Cingular. I have a Nokia 3600. Do you mean I would actually have service there, and Cingular doesn't know this? Thanks. Yes, Cingular has no coverage on the Outer Banks; T-Mobile does. What plan do you have? The Regional (NC) GSM map doesn't include it. The National GSM map does. What phone do you have? If it has an international band, 1800 MHz, you should have received it unlocked. That would permit the use of a prepaid SIM from T-Mobile, if you're on the Regional plan. Or if you will return often to the Outer Banks, perhaps the National GSM plan is the way to go. COtech

05-13-2004, 12:34 PM	Original Poster #4
randun One more post and I'm... Join Date: Jan 2004 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Cingular - What, No Service?! I just contacted them again and they were very ambiguous in their statements about coverage anywhere. In fact, they stated that they did not guarantee coverage anywhere. I never had this problem with Verizon using CDMA technology. I'm ready to can GSM and make the switch back to CDMA and Verizon. I've had nothing but trouble since switching to Cingular.

05-13-2004, 12:45 PM	#5
CWick Join Date: Jul 2003 Location: Charlotte Posts: 1,757 Phone(s): L6, V3 Provider(s): AT&T Thanks: 0 Thanked 0 Times in 0 Posts	Re: Cingular - What, No Service?! Looks like those areas are covered on the National GSM map....what's the beef?

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05-13-2004, 8:57 PM	#7
bobolito iPhone 3G 16GB (White) Join Date: May 2002 Location: in front of my computer Posts: 12,575 Phone(s): iPhone 3G, Sierra 875 3G Aircard Provider(s): AT&T Mobility Devices: WiFi cards/Access points Thanks: 3 Thanked 17 Times in 14 Posts Images: 50 My Auctions	Re: Cingular - What, No Service?! If T-Mobile (or any other GSM carrier) has coverage in the Outer Banks then you should be able to use your Cingular phone there via roaming, which is included in your plan. __________________

05-14-2004, 7:08 AM	Original Poster #9
randun One more post and I'm... Join Date: Jan 2004 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Cingular - What, No Service?! Thanks to all who replied. I'm just going to have to see if I have service when I get there. I agree with everyone that the GSM National Map indicates coverage in that area, yet the less-than-knowledgeable CS & TS reps at Cingular claim they have no service there! We'll see. If not, it's a switchback to Verizon as I've never had a coverage problem with them.

05-14-2004, 2:10 PM	#10
SQFreak Moto's Not So Bad Anymore Join Date: Dec 2003 Location: Davidson, NC Posts: 565 Phone(s): Motorola Q9m, Samsung SCH-u740 (inactiv, LG VX8500 (inactive), Motorola E815 (inactive) Provider(s): Verizon Wireless Thanks: 0 Thanked 0 Times in 0 Posts Images: 11	Re: Cingular - What, No Service?! Are you a North Carolinian, randun? If you ever come to the Triad, you probably shouldn't have Cingular; the coverage here is worse than bad. __________________ Verizon Communications: Make Progress Every Day Words to live by.

05-14-2004, 6:50 PM	#12
cryogenic Join Date: May 2002 Location: Knoxville, TN Posts: 1,443 Phone(s): Samsung A990 Provider(s): Verizon Devices: iriver H10 6GB mp3 player Thanks: 0 Thanked 0 Times in 0 Posts	Re: Cingular - What, No Service?! Shouldn't he be able to roam on AT&T if that's the case? __________________ Firefox My blog/pic gallery/etc

05-15-2004, 12:43 AM	#13
parthery Join Date: Jul 2002 Location: Atlanta, GA Posts: 392 Phone(s): Nokia 6230, Mot V60 Provider(s): Cingular Blue (ATTWS) ; VZW Thanks: 0 Thanked 0 Times in 0 Posts	Re: Cingular - What, No Service?! SunCom's GSM is up and running along the OBX. You should be able to roam on them without a problem.

05-17-2004, 10:29 PM	#14
ckguy20 Get me out of Newbieville! Join Date: May 2004 Location: Memphis, TN Posts: 5 Phone(s): Samsung X105 Provider(s): T-Mobile Thanks: 0 Thanked 0 Times in 0 Posts	Re: Cingular - What, No Service?! It looks as if T-Mobile does have service and you can roam out there. I wouldn't get all worked up - especially if you are considering going back to Verizon. LOL

05-18-2004, 12:05 AM	#15
hollise Fresh Member Join Date: Mar 2002 Location: Chesapeake, Virginia Posts: 24 Phone(s): Motorola V60p Provider(s): Verizon Thanks: 0 Thanked 0 Times in 0 Posts	Re: Cingular - What, No Service?! All of the 1900 Mhz carriers coverage on the Outer Bank is an extension of service from Hampton Roads.

05-20-2004, 9:36 PM	#16
futureMD Join Date: May 2003 Location: Atlanta Posts: 224 Phone(s): LG VX6000 Provider(s): Verizon Thanks: 0 Thanked 0 Times in 0 Posts	Re: Cingular - What, No Service?! Please tell us how your coverage was when you get back. I'd like to see a report. A friend of mine has a house there, and we might go there to surf sometime this summer. (Yeah, I've got Verizon, but I'm switching to Cingular when my contract is up.) Thanks. __________________ So we fix our eyes not on what is seen, but on what is unseen. For what is seen is temporary, but what is unseen is eternal. -II Corinthians 4:18

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