Lost phone HELP!

[ralph401]

I currently have (2) audiovox 8900, signed with VZW about (6) months ago. My wife is at Disney for a week and just called me to inform me that she just lost her phone. I contacted VZW and they suspended the line for now until she find the phone or else.
I was waiting for the V710 to come out to replace both phones.
My question is: what is my best option in this situation?
Will the issurance replace the 8900 with another or the V710?
HELP PLEAAASE.

[rich6880]

The insurance company will replace the phone with the same or one of equal value. It is their choice, it will be a refurb and probably not the v710. To the best of my knowledge, your only choice is to get a replacement phone, which makes you "whole" again. Then pursue the same course of action, that you were planning, before the loss.

If it were me, I would wait a week or two, get the V710. If you can live a week or 2 without the second phone, you save the 50.00 deductible. In addition you will not have used up one of your two insurance claims in a 12 month period.

[ralph401]

Originally Posted by rich6880

The insurance company will replace the phone with the same or one of equal value. It is their choice, it will be a refurb and probably not the v710. To the best of my knowledge, your only choice is to get a replacement phone, which makes you "whole" again. Then pursue the same course of action, that you were planning, before the loss.

If it were me, I would wait a week or two, get the V710. If you can live a week or 2 without the second phone, you save the 50.00 deductible. In addition you will not have used up one of your two insurance claims in a 12 month period.

Thank you for the reply