Motorola HS820 Bluetooth Review

[KevinJames]

Okay, so nobody has a bluetooth review site. Fine, we'll start one here.

I've had my Moto HS820 for about a month now. I've used it to voice-dial outgoing calls and have answered incoming calls.

General Performance:
The sound quality is excellent. No delays, no reverberation.
The weight is so insignificant that I often forget I am wearing it. In fact, the only clue I have is that the ambient sound hitting my right ear is slightly muffled.

Outgoing calls:
Keypad dialed: I hear every key-press on the headset.

Voice dialed: After pressing the MFB (Multi-Function Button) once, I hear two tones and then I speak the voice-tag name. I hear a confirmation of the tag and it dials. (Sometimes I don't hear the 2nd tone and have to re-initiate the sequence again.) If the system doesn't recognize the tag, it beeps once.

Network activity:
This struck me as odd the first time I heard it. The only conclusion I can reach is that I must be hearing something to do with "markets" As I travel south on Hwy 680 coming up to 580, I hear several low-tone beeps at about 1 beep per second. I hear the same thing as I am coming into the Tracy area on hwy 205 around the Mountain House exit. Looking at the phone, it shows nothing. In that I am being passed off to several other towers in that 35-mile distance, I am assuming it has something to do with the markets I am traveling through. (Anyone know??) I have never been on a call when this happens so I don't know if I would hear the tone if I were on a call. The phone is on but no activity.

One hiccup:
Once on the way home, I decided to drive the backroads. Its 10 miles longer but (commuters will understand) at least you "feel" like you moving. Anyway, I was in an obvious dead spot when all of sudden the headset turned itself off. When I turned it back on, I couldn't get it sync with the phone. The phone kept demanding the password. Even after entering the correct pswd, it wouldn't link. I finally cycled the phone's power and everything came back just fine.

[KevinJames]

Well, here we are in June already. I can't believe I have had the V551 and HS820 headset for nearly two months now. How time flies!

Both the phone & the headset do have occasional quirks. As mentioned above, the "hiccup" of the phone/headset losing sync/connectivity has now happened about 4 times. The latest was in a conversation with my father-in-law (a great guy!) when all of a sudden the headset beeped. I looked at the phone and the front panel displayed "Bluetooth Signal...." (apparently indicating it had lost the signal. I opened the phone and tried to continue the conversation but "dad" couldn't hear me. I could hear him, but not the other way around.

I finally just ended the call and then called back after cycling both the headset and phone.

Just in case you're wondering, the phone was on my pants belt--on me. So the distance between the two devices was less than 3 feet.