WirelessAdvisor.com

Tony E! · 04-01-2004, 11:57 AM

Is it the phone or is it Sprint's network not having enough signal strength to keep a consistant signal level?
It's frustrating 'cause i'm missing calls due to this problem.

Tony E! · 04-01-2004, 3:35 PM

maybe it's the weather, it's not doing it anymore.........sigh!

Yankees368 · 04-01-2004, 3:40 PM

that was a quick fix!

Tony E! · 04-01-2004, 3:52 PM

Quote:

Originally posted by: Yankees368
that was a quick fix!

lol........maybe 'cause i was coming from another room into my office and had my phone in my pocket it made it switch...who knows, still it shouldn't be doing that.

AnthroMatt · 04-02-2004, 11:10 AM

That's why I never keep phones in my pockets. Happened to me with every carrier I have ever used...I lose the signal in places I normally wouldn't.

Tony E! · 04-02-2004, 3:11 PM

yeah, i need to get me a pouch.

SprintRocks · 04-03-2004, 4:39 PM

If this problem continues then I would say you have a bad handset and you need to have it replaced. Please make sure that your PRL is 10023. But your VM 4500 should not loose a signal in your pocket. If it is continuing to do this it is a bad handset.

Quote:

Originally posted by: Tony E
Is it the phone or is it Sprint's network not having enough signal strength to keep a consistant signal level?
It's frustrating 'cause i'm missing calls due to this problem.

larry · 04-03-2004, 5:08 PM

What does PRL 10023 have to do with losing a Sprint signal? The PRL version you have doesn't matter unless you are roaming. I could have PRL 10010 (for example) and still get the same signal strength I do with 10023. On rare ocassions Sprint could add a new channel to their network which would then need a new PRL but there has never been any solid evidence that they have done that yet.

SprintRocks · 04-03-2004, 5:13 PM

In order to get the most current towers on and off the network you need to have the most current PRL version. I understand that PRL stands for "preffered roaming list" but it also updates the network towers. When you don't have the current PRL you are missing the current network towers also.

AnthroMatt · 04-03-2004, 5:26 PM

Quote:

Originally posted by: SprintRocks
In order to get the most current towers on and off the network you need to have the most current PRL version. I understand that PRL stands for "preffered roaming list" but it also updates the network towers. When you don't have the current PRL you are missing the current network towers also.

PRL's have nothing to do with towers, only SID's and channels. Sprint and Verizon could add 100,000 towers in Columbus tomorrow and I wouldn't need a new PRL for my phone to "see" any of them unless they were assigned to a different SID.

larry · 04-03-2004, 5:33 PM

Quote:

Originally posted by: SprintRocks
In order to get the most current towers on and off the network you need to have the most current PRL version. I understand that PRL stands for "preffered roaming list" but it also updates the network towers. When you don't have the current PRL you are missing the current network towers also.

No that's just a myth. You can access any new towers that Sprint adds with any PRL.

SprintRocks · 04-03-2004, 6:00 PM

If that was a myth then I wouldn't be fixing reception issues when I update PRL's when customers come into the store with phones and out dated PRL's. You are all entitled to have your own opinion but from the technical standpoint and from the standpoint of what my Technical Service Reps do, and as a company, when we update a PRL we update your towers for the network also.

larry · 04-03-2004, 6:35 PM

Come on SprintRocks you don't actually believe that do you? That's just how Sprint trains their store employees on what to do when customers come in and complain about signal issues. In reality it does nothing more than update their roaming list (which isn't very important).

SprintRocks · 04-04-2004, 12:17 AM

It is a fact because it does fix the reception issues, I have noticed this myself. If you ask any TSR that is what they will tell you. PRL updates that include network towers are now done.

Quote:

Originally posted by: larry
Come on SprintRocks you don't actually believe that do you? That's just how Sprint trains their store employees on what to do when customers come in and complain about signal issues. In reality it does nothing more than update their roaming list (which isn't very important).

NYCDru · 04-04-2004, 6:59 AM

[quote]
Originally posted by: SprintRocks
It is a fact because it does fix the reception issues, I have noticed this myself. If you ask any TSR that is what they will tell you. PRL updates that include network towers are now done.

SprintRocks I have a question.

Have you ever put a phone in Feild Test mode?

Have you ever had a phone in test mode adn move from right in front of a window to right below the window (putting the wall vetween you and the outside worl) and seen what happens on the dbmeeter?

If you haven't then do it....it was an eye opener for me. ( -81 to -94)

larry · 04-04-2004, 1:29 PM

Hey Dru,

Mayeb I'm being stupid today but what does that have to do with this discussion about whether or not a PRL adds towers?

AnthroMatt · 04-04-2004, 2:17 PM

Quote:

Originally posted by: larry
Hey Dru,

Mayeb I'm being stupid today but what does that have to do with this discussion about whether or not a PRL adds towers?

I think maybe he quoted the wrong post and was trying to point out that the act of sticking ap hone in a pocket (thus obstructing the antenna) could actually cause a phone to lose signal. In other words, he is disagreeing with Sprintocks' assessment that if the phone loses signal in a pocket it must be defective.

Sorry if I am wrong with my assumption....

larry · 04-04-2004, 3:50 PM

yeah I think you're are right. That makes sense.

WirelessBeachBum · 04-04-2004, 6:42 PM

Quote:

Originally posted by: SprintRocks
It is a fact because it does fix the reception issues, I have noticed this myself. If you ask any TSR that is what they will tell you. PRL updates that include network towers are now done.

Quote:

Originally posted by: larry
Come on SprintRocks you don't actually believe that do you? That's just how Sprint trains their store employees on what to do when customers come in and complain about signal issues. In reality it does nothing more than update their roaming list (which isn't very important).

I used to cringe when I heard this when customers would come into stores with issues and the reps would offer a PRL upgrade....

The only time a software upgrade would significatly improve signal is if you are updating a firmware issue (such as the Verizon LG 4400, has an upgrade that improves hte reception by lowering the signal leval that is needed before switching to Analog).

This is not limited to just Sprint, I have heard many different cdma providers give this explanation to their customers.

larry · 04-04-2004, 6:52 PM

Yes it's just misinformation given out. Most of us know it's not true.

NYCDru · 04-04-2004, 7:34 PM

Quote:

Originally posted by: AnthroMatt

Quote:

Originally posted by: larry
Hey Dru,

Mayeb I'm being stupid today but what does that have to do with this discussion about whether or not a PRL adds towers?

I think maybe he quoted the wrong post and was trying to point out that the act of sticking ap hone in a pocket (thus obstructing the antenna) could actually cause a phone to lose signal. In other words, he is disagreeing with Sprintocks' assessment that if the phone loses signal in a pocket it must be defective.

Sorry if I am wrong with my assumption....

Yup, correct assumption.

Thanx Anthro[img]i/expressions/face-icon-small-smile.gif[/img]

04-01-2004, 11:57 AM	#1 (permalink)
Tony E! \/\/ireless /\dvisor Join Date: Jul 2003 Location: City of /\ngels CA. Posts: 9,860 Phone(s): KR/\ZR K1·/\/\OTO i880 Provider(s): ·T···Mobile·Sprint/Nextel Devices: ·Samy\/\/ep200·/\/\otoH12 Thanks: 3 Thanked 6 Times in 6 Posts Images: 19 My Auctions	VM 4500 loses signal when i put in pocket. Is it the phone or is it Sprint's network not having enough signal strength to keep a consistant signal level? It's frustrating 'cause i'm missing calls due to this problem. __________________ (oOO \ (\|\|\|\|)(\|\|\|\|) / OOo) ...............BMW

04-01-2004, 3:35 PM	#2 (permalink)
Tony E! \/\/ireless /\dvisor Join Date: Jul 2003 Location: City of /\ngels CA. Posts: 9,860 Phone(s): KR/\ZR K1·/\/\OTO i880 Provider(s): ·T···Mobile·Sprint/Nextel Devices: ·Samy\/\/ep200·/\/\otoH12 Thanks: 3 Thanked 6 Times in 6 Posts Images: 19 My Auctions	VM 4500 loses signal when i put in pocket. maybe it's the weather, it's not doing it anymore.........sigh! __________________ (oOO \ (\|\|\|\|)(\|\|\|\|) / OOo) ...............BMW

04-01-2004, 3:40 PM	#3 (permalink)
Yankees368 Compulsive Signal Checker Join Date: Oct 2003 Location: Lansing, MI & Long Island Posts: 3,227 Phone(s): TouchPRO, Mogul, Sanyo M1, Motorola K1m,Samsung a900, Sanyo 7400 8200 8100 6200, Samsung a460, Nokia 5190 Provider(s): Sprint PCS (since 2002), Voicestream (2001-2002) Devices: S9 HD, 30GB iPod 5g, 2GB nano, Dell XPS M1530 Thanks: 0 Thanked 6 Times in 4 Posts Images: 528	VM 4500 loses signal when i put in pocket. that was a quick fix! __________________ "'Current Sprint Service Can Not Be Used' What the hell does that mean?!?"

04-02-2004, 11:10 AM	#5 (permalink)
AnthroMatt Big Meanie Join Date: Jul 2002 Location: Mesa, AZ Posts: 8,346 Phone(s): Motorola V950 Provider(s): Sprint + Airave Thanks: 3 Thanked 11 Times in 8 Posts Images: 1	VM 4500 loses signal when i put in pocket. That's why I never keep phones in my pockets. Happened to me with every carrier I have ever used...I lose the signal in places I normally wouldn't. __________________ Motorola V950

04-02-2004, 3:11 PM	#6 (permalink)
Tony E! \/\/ireless /\dvisor Join Date: Jul 2003 Location: City of /\ngels CA. Posts: 9,860 Phone(s): KR/\ZR K1·/\/\OTO i880 Provider(s): ·T···Mobile·Sprint/Nextel Devices: ·Samy\/\/ep200·/\/\otoH12 Thanks: 3 Thanked 6 Times in 6 Posts Images: 19 My Auctions	VM 4500 loses signal when i put in pocket. yeah, i need to get me a pouch. __________________ (oOO \ (\|\|\|\|)(\|\|\|\|) / OOo) ...............BMW

04-03-2004, 5:08 PM	#8 (permalink)
larry Go Angels! Join Date: Oct 2001 Location: Orange County, CA Posts: 12,950 Phone(s): LG Rumor Provider(s): Sprint Thanks: 17 Thanked 16 Times in 15 Posts Images: 146 My Auctions	VM 4500 loses signal when i put in pocket. What does PRL 10023 have to do with losing a Sprint signal? The PRL version you have doesn't matter unless you are roaming. I could have PRL 10010 (for example) and still get the same signal strength I do with 10023. On rare ocassions Sprint could add a new channel to their network which would then need a new PRL but there has never been any solid evidence that they have done that yet.

04-03-2004, 5:13 PM	#9 (permalink)
SprintRocks Junior Member Join Date: Dec 2002 Posts: 75 Thanks: 0 Thanked 0 Times in 0 Posts	VM 4500 loses signal when i put in pocket. In order to get the most current towers on and off the network you need to have the most current PRL version. I understand that PRL stands for "preffered roaming list" but it also updates the network towers. When you don't have the current PRL you are missing the current network towers also.

04-03-2004, 6:00 PM	#12 (permalink)
SprintRocks Junior Member Join Date: Dec 2002 Posts: 75 Thanks: 0 Thanked 0 Times in 0 Posts	VM 4500 loses signal when i put in pocket. If that was a myth then I wouldn't be fixing reception issues when I update PRL's when customers come into the store with phones and out dated PRL's. You are all entitled to have your own opinion but from the technical standpoint and from the standpoint of what my Technical Service Reps do, and as a company, when we update a PRL we update your towers for the network also.

04-03-2004, 6:35 PM	#13 (permalink)
larry Go Angels! Join Date: Oct 2001 Location: Orange County, CA Posts: 12,950 Phone(s): LG Rumor Provider(s): Sprint Thanks: 17 Thanked 16 Times in 15 Posts Images: 146 My Auctions	VM 4500 loses signal when i put in pocket. Come on SprintRocks you don't actually believe that do you? That's just how Sprint trains their store employees on what to do when customers come in and complain about signal issues. In reality it does nothing more than update their roaming list (which isn't very important).

04-04-2004, 6:59 AM	#15 (permalink)
NYCDru Sprint Newbie Join Date: Sep 2002 Location: NYC Posts: 3,243 Phone(s): Motrola V3m, Moto E815, Audiovox 9900, Audiovox 8900, LGvx 10,, Nokia 3360, Moto P8767 Provider(s): Sprint, Verizon(former), ATT(former), Devices: IPod Nano. Thanks: 0 Thanked 0 Times in 0 Posts	VM 4500 loses signal when i put in pocket. [quote] Originally posted by: SprintRocks It is a fact because it does fix the reception issues, I have noticed this myself. If you ask any TSR that is what they will tell you. PRL updates that include network towers are now done. SprintRocks I have a question. Have you ever put a phone in Feild Test mode? Have you ever had a phone in test mode adn move from right in front of a window to right below the window (putting the wall vetween you and the outside worl) and seen what happens on the dbmeeter? If you haven't then do it....it was an eye opener for me. ( -81 to -94)

04-04-2004, 1:29 PM	#16 (permalink)
larry Go Angels! Join Date: Oct 2001 Location: Orange County, CA Posts: 12,950 Phone(s): LG Rumor Provider(s): Sprint Thanks: 17 Thanked 16 Times in 15 Posts Images: 146 My Auctions	VM 4500 loses signal when i put in pocket. Hey Dru, Mayeb I'm being stupid today but what does that have to do with this discussion about whether or not a PRL adds towers?

04-04-2004, 3:50 PM	#18 (permalink)
larry Go Angels! Join Date: Oct 2001 Location: Orange County, CA Posts: 12,950 Phone(s): LG Rumor Provider(s): Sprint Thanks: 17 Thanked 16 Times in 15 Posts Images: 146 My Auctions	VM 4500 loses signal when i put in pocket. yeah I think you're are right. That makes sense.

04-04-2004, 6:52 PM	#20 (permalink)
larry Go Angels! Join Date: Oct 2001 Location: Orange County, CA Posts: 12,950 Phone(s): LG Rumor Provider(s): Sprint Thanks: 17 Thanked 16 Times in 15 Posts Images: 146 My Auctions	VM 4500 loses signal when i put in pocket. Yes it's just misinformation given out. Most of us know it's not true.

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