KRZR Battery Life

[dman535]

All of a sudden, it seems like the battery life on my Verizon KRZR is gone. I bought a new OEM battery off ebay and its lasting just a tad longer. I get maybe 15 minutes of talk time out of the thing. It seems to be working otherwise.

Any ideas ?

[Celloman]

Dman,
I'd suggest contacting customer service for your cell phone provider. There was actually a recall on that battery, so if your CS considers the phone under warranty, or if the recall applies, they will replace it. There may just be a quality issue with the battery, though - I've had my battery replaced twice (through Verizon), and a few months later, my current battery (this is #3) stinks - about a day and a half standby, about 20-30 minutes talk time. Call your CS (or go into a store), and see what they can do for you.

[Celloman]

An update: over the past few days, my battery (this is my 3rd) completely gave out - literally less than 5 minutes of talk time. I called VZW CS and they told me I'd have to buy a battery. I didn't like the sound of that, so I visited a VZW store. It turns out that this battery was also recalled, and the CS rep replaced it for free. The hint I learned - the sleeve for the recalled battery is white with black print. The current (non-recalled) battery has a black sleeve. I'd look at your battery. If it's white, send it back.

[rfm123]

Thanks for the heads up on the recall. I've had the same problem, and turns out my battery has a white sleeve! However, my warranty has expired. Was yours expired as well? This problem makes me furious because it didn't present itself until after the 1 year warranty expired and its completely not my fault. No way am I paying $40+ for a new battery!