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SPRINTB11 · 11-30-2006, 1:57 PM

Need a little help...have a razr...MPT...upgraded to v3mm

...when I try to move files from phone to computer, after 30 sec or so, a message appears that says "the communication link has been broken by the phone"...any ideas?

Cincyball · 11-30-2006, 2:12 PM

Yea, you forgot to do the USB file transfer seem edit:

Seem 2742, Record 1, Bytes 0000, Offset 006a, Bit 0 - Check to ON to enable USB Data Transfer in MPT.

This is assuming you did the seem edit in seem 2827 to turn ur phone to V3mm.

SPRINTB11 · 11-30-2006, 3:45 PM

Thought I did that already...checking now to see if it is so...

Cincyball · 11-30-2006, 4:05 PM

And the verdict is.....

SPRINTB11 · 11-30-2006, 5:29 PM

It is checked....

Cincyball · 11-30-2006, 5:35 PM

Is it when transferring a big file? Or small ones as well?

Cincyball · 11-30-2006, 5:39 PM

http://mark.cdmaforums.com/V710_USBSERSYS.htm

Quote:

There is a known incompatibility between the chip in the phone and the Windows USBSER.SYS file. This incompatibility can cause Communication issues/instability/disconnections, etc when transferring larger amounts of data between your Phone and PC over USB data cable. A typical error message when using MPT is "Communication link broken by phone." BVR's DRIVERTOOL is one of the work-arounds for this, however if you choose NOT to use the DRIVERTOOL, and you plan to use a USB data cable with MPT, BitPIM, etc, please make sure you have USBSER.SYS dated 8/8/2000 in use on your PC as it appears to help reduce these problems.. BVRP's Driver tool tries to work around this by using a renamed "older version" of the USBSER.SYS file. Note: WinXP's System file check monitors this file, and since SP2 includes newer versions, the older version might get over written from time to time! which is why using the DRIVERTOOL is suggested..

SPRINTB11 · 11-30-2006, 5:51 PM

big files...that quote sounds like my problem.

SPRINTB11 · 11-30-2006, 6:12 PM

the problem seems to be in file transfer studio...i just moved a song to the phone from the pc.

SPRINTB11 · 11-30-2006, 6:16 PM

just tryed it after applying the info from the qoute seems to work fine! Ill let you know if there is any problems THANK YOU!

SPRINTB11 · 11-30-2006, 6:49 PM

actually i cant access mp3 if they are in the tf card...from the phone and this drivertool program, does it have to bee loaded everytime?

911spike · 01-30-2008, 12:56 PM

So I use drivertool.exe and it removes the USB driver. Now I am supposed to install a new one... from a specific location, or from MS Update/Internet. To make sure I am using the best driver to avoid this ANNOYING problem of being disconnected by my phone, what should I do? If I need a [i]specific[i] driver, can someone send it to me? HELP?!?

11-30-2006, 1:57 PM	#1 (permalink)
SPRINTB11 Movin' on up! Join Date: Nov 2006 Location: NORTH CAROLINA Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Phone shuts off link while transfering data Need a little help...have a razr...MPT...upgraded to v3mm ...when I try to move files from phone to computer, after 30 sec or so, a message appears that says "the communication link has been broken by the phone"...any ideas?

11-30-2006, 2:12 PM	#2 (permalink)
Cincyball Issss a niiiiice. High 5! Join Date: Jul 2006 Location: CT Posts: 1,856 Phone(s): V3m w/ Alltel V3m Flash Provider(s): Verizon Devices: H700, 80 GB iPod Thanks: 0 Thanked 0 Times in 0 Posts	Re: Phone shuts off link while transfering data Yea, you forgot to do the USB file transfer seem edit: Seem 2742, Record 1, Bytes 0000, Offset 006a, Bit 0 - Check to ON to enable USB Data Transfer in MPT. This is assuming you did the seem edit in seem 2827 to turn ur phone to V3mm. __________________ Verizon V3m Flashed to Alltel V3m NCR_01.1A.00R...EVERYTHING working!!!

11-30-2006, 3:45 PM	#3 (permalink)
SPRINTB11 Movin' on up! Join Date: Nov 2006 Location: NORTH CAROLINA Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Phone shuts off link while transfering data Thought I did that already...checking now to see if it is so...

11-30-2006, 4:05 PM	#4 (permalink)
Cincyball Issss a niiiiice. High 5! Join Date: Jul 2006 Location: CT Posts: 1,856 Phone(s): V3m w/ Alltel V3m Flash Provider(s): Verizon Devices: H700, 80 GB iPod Thanks: 0 Thanked 0 Times in 0 Posts	Re: Phone shuts off link while transfering data And the verdict is.....

11-30-2006, 5:29 PM	#5 (permalink)
SPRINTB11 Movin' on up! Join Date: Nov 2006 Location: NORTH CAROLINA Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Phone shuts off link while transfering data It is checked....

11-30-2006, 5:35 PM	#6 (permalink)
Cincyball Issss a niiiiice. High 5! Join Date: Jul 2006 Location: CT Posts: 1,856 Phone(s): V3m w/ Alltel V3m Flash Provider(s): Verizon Devices: H700, 80 GB iPod Thanks: 0 Thanked 0 Times in 0 Posts	Re: Phone shuts off link while transfering data Is it when transferring a big file? Or small ones as well? __________________ Verizon V3m Flashed to Alltel V3m NCR_01.1A.00R...EVERYTHING working!!!

11-30-2006, 5:51 PM	#8 (permalink)
SPRINTB11 Movin' on up! Join Date: Nov 2006 Location: NORTH CAROLINA Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Phone shuts off link while transfering data big files...that quote sounds like my problem.

11-30-2006, 6:12 PM	#9 (permalink)
SPRINTB11 Movin' on up! Join Date: Nov 2006 Location: NORTH CAROLINA Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Phone shuts off link while transfering data the problem seems to be in file transfer studio...i just moved a song to the phone from the pc.

11-30-2006, 6:16 PM	#10 (permalink)
SPRINTB11 Movin' on up! Join Date: Nov 2006 Location: NORTH CAROLINA Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Phone shuts off link while transfering data just tryed it after applying the info from the qoute seems to work fine! Ill let you know if there is any problems THANK YOU!

11-30-2006, 6:49 PM	#11 (permalink)
SPRINTB11 Movin' on up! Join Date: Nov 2006 Location: NORTH CAROLINA Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Phone shuts off link while transfering data actually i cant access mp3 if they are in the tf card...from the phone and this drivertool program, does it have to bee loaded everytime?

01-30-2008, 12:56 PM	#12 (permalink)
911spike I made my first post! Join Date: Jan 2008 Location: Daytona Beach, FL Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Phone shuts off link while transfering data So I use drivertool.exe and it removes the USB driver. Now I am supposed to install a new one... from a specific location, or from MS Update/Internet. To make sure I am using the best driver to avoid this ANNOYING problem of being disconnected by my phone, what should I do? If I need a [i]specific[i] driver, can someone send it to me? HELP?!?

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