WirelessAdvisor.com

onthegoagain · 11-19-2006, 10:05 PM

I have a new razr v3m and can not get it to sync with my pc. Have my own songs on pc and want to put them on phone. Have the Music Essentials Kit from Verizon. Have been on phone with tech support for 3 hrs. yesterday. No help. I don't know all of the abreviations being used here. Can anyone help me? thanks

Cincyball · 11-19-2006, 11:53 PM

First, you can throw away the music essentials kit

It has major issues that I dont think they have fixed. All you need is the usb cable, usb drivers (see attached), and WMP10 or 11. Once u get your phone connected and charging on your comp, go into Tunes and Tones and click sync music. If it fails to connect, let me know and I will get the patch that u would need.

onthegoagain · 11-20-2006, 8:51 AM

Thank you for the information. Verizon store told me they would take the kit back if not satisfied. No wonder! I'm probably not the only one having problems. Will try your suggestion TODAY. Verizon tech support has been no help at all!!!!

Cincyball · 11-20-2006, 10:09 AM

Yea, thats the general consensus around here. Verizons CSR's have no clue about anything.

onthegoagain · 11-20-2006, 12:50 PM

I am still not having any luck. Do you have more info? I am returning my Music Ess. Kit . It is worthless and so are Verizon techs.!!

Cincyball · 11-20-2006, 2:38 PM

Ok, try these steps.

1) Shut off phone, disconnect from the computer.
2) Run DriverTool 4.21a (see attached below if you need it)
3) With phone OFF, plug it in, let windows automatically choose the correct driver
4) Turn the phone on.
5) Make sure the phone is charging correctly
6) Run Sync Fix (see attached below if you need it)
7) Restart your phone and your comp
8) Connect the phone and go into Tunes & Tones and click Sync Music

If none of this works, let me know what version of windows you are running with which SP, etc.

onthegoagain · 11-20-2006, 6:27 PM

Well, all went well until I was trying to find v3c phone and couldn't find it. Because mine is a v3m. Do you have any other suggestions? Thanks so much.

onthegoagain · 11-20-2006, 6:28 PM

Sorry, I meant the computer was trying to find v3c.

1fstgp · 11-20-2006, 6:54 PM

Quote:

Originally Posted by Cincyball

Ok, try these steps.

1) Shut off phone, disconnect from the computer.
2) Run DriverTool 4.21a (see attached below if you need it)
3) With phone OFF, plug it in, let windows automatically choose the correct driver
4) Turn the phone on.
5) Make sure the phone is charging correctly
6) Run Sync Fix (see attached below if you need it)
7) Restart your phone and your comp
8) Connect the phone and go into Tunes & Tones and click Sync Music

If none of this works, let me know what version of windows you are running with which SP, etc.

well i did everything u said and it even tried to sync but it keeps saying to check my cable and my cable is fine... SO im lost!!!

montecarlo160 · 11-20-2006, 6:56 PM

Hey, I tried working with all of these files and extracting them all and trying to run them for my razr v3m, it's not working right, what am I doing wrong? Is this how you can download your own ringtones? my boyfriend has a nextel webiste he uses for his nextel phone called nextpimp.com or something, is there a similar site for razrs or something that anyone knows of thats easy to use?

onthegoagain · 11-20-2006, 8:54 PM

Is everyone having the same problem? This is my first time with Verizon and the razr v3m. Have been with Cingular for years and never had these problems. I also did what Cincyball said to do but still no luck. It recognizes my phone as a v3c

onthegoagain · 11-20-2006, 9:03 PM

Cincyball, you wanted to know what computer system - I have windows xp

Cincyball · 11-20-2006, 10:36 PM

Quote:

Originally Posted by onthegoagain

Well, all went well until I was trying to find v3c phone and couldn't find it. Because mine is a v3m. Do you have any other suggestions? Thanks so much.

It is supposed to be found as a v3c. It wont view it as a v3m. So dont worry about that part.

Quote:

Originally Posted by onthegoagain

Cincyball, you wanted to know what computer system - I have windows xp

What version of XP? Home? Media Center? Pro? SP1? SP2?

Cincyball · 11-20-2006, 10:38 PM

Quote:

Originally Posted by montecarlo160

Hey, I tried working with all of these files and extracting them all and trying to run them for my razr v3m, it's not working right, what am I doing wrong? Is this how you can download your own ringtones? my boyfriend has a nextel webiste he uses for his nextel phone called nextpimp.com or something, is there a similar site for razrs or something that anyone knows of thats easy to use?

This isnt for ringtones, this is just to add music to listen to on the phone. You need to hack the phone to send your own ringtones with Motorola Phone Tools.

Cincyball · 11-20-2006, 10:49 PM

To those having probs with the process above, here is a link that got me set up initially. Try these steps following them to a 'T'. -> http://forums.wirelessadvisor.com/ve...oblem-v3m.html (I still have a USB problem for the V3M)

onthegoagain · 11-21-2006, 7:14 AM

Cincyball, I have XP home and sp2. Still cannot get phone to sync. All it says is failure and check connections. Thanks

onthegoagain · 11-21-2006, 7:43 AM

Have tried everything exactly as you stated. When I use the sync fix it comes up error and asks if I want to send an error report.

Cincyball · 11-21-2006, 9:40 AM

Not sure what else to try. Ill look for other people's ways, but that worked for me and many others.

onthegoagain · 11-21-2006, 9:48 AM

Thanks for your help. Hopefully someone else can help me with this. I am at my wits end.

Cincyball · 11-21-2006, 12:41 PM

When Im out of idea, I usually send people to Marks site, he has a lot of info. Try this site -> http://mark.cdmaforums.com/1-USBDriverV3M.htm

onthegoagain · 11-21-2006, 1:44 PM

Thanks will do. Have a great day

RDLouks · 11-21-2006, 4:26 PM

What version of Windows Media Player are you using?
I am using WMP 10 with the Verizon RAZR V3m and it sync's withoutout a glitch after installing the correct modem drivers and Sync. patch.
When you connect your phone to your PC does it start charging, and do you see it in device manager as a "Motorola USB Modem"

Cincyball · 11-21-2006, 4:35 PM

WMP10 and WMP11 both work fine. Once drivertool is run, your device manager should like what I have attached. RD, what sync patch did u use. I have supplied one, but am told it doesnt work.

RDLouks · 11-21-2006, 4:45 PM

Quote:

Originally Posted by Cincyball

WMP10 and WMP11 both work fine. Once drivertool is run, your device manager should like what I have attached. RD, what sync patch did u use. I have supplied one, but am told it doesnt work.

The same version you supplied, 1.0.0.1

RDLouks · 11-21-2006, 4:48 PM

Quote:

Originally Posted by RDLouks

The same version you supplied, 1.0.0.1

Here is the patch I used.

11-19-2006, 10:05 PM	#1 (permalink)
onthegoagain Fresh Member Join Date: Nov 2006 Location: Illinois Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Razr v3m w/Verizon - snyc I have a new razr v3m and can not get it to sync with my pc. Have my own songs on pc and want to put them on phone. Have the Music Essentials Kit from Verizon. Have been on phone with tech support for 3 hrs. yesterday. No help. I don't know all of the abreviations being used here. Can anyone help me? thanks

11-20-2006, 8:51 AM	#3 (permalink)
onthegoagain Fresh Member Join Date: Nov 2006 Location: Illinois Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Thank you for the information. Verizon store told me they would take the kit back if not satisfied. No wonder! I'm probably not the only one having problems. Will try your suggestion TODAY. Verizon tech support has been no help at all!!!!

11-20-2006, 10:09 AM	#4 (permalink)
Cincyball Issss a niiiiice. High 5! Join Date: Jul 2006 Location: CT Posts: 1,856 Phone(s): V3m w/ Alltel V3m Flash Provider(s): Verizon Devices: H700, 80 GB iPod Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Yea, thats the general consensus around here. Verizons CSR's have no clue about anything. __________________ Verizon V3m Flashed to Alltel V3m NCR_01.1A.00R...EVERYTHING working!!!

11-20-2006, 12:50 PM	#5 (permalink)
onthegoagain Fresh Member Join Date: Nov 2006 Location: Illinois Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc I am still not having any luck. Do you have more info? I am returning my Music Ess. Kit . It is worthless and so are Verizon techs.!!

11-20-2006, 6:27 PM	#7 (permalink)
onthegoagain Fresh Member Join Date: Nov 2006 Location: Illinois Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Well, all went well until I was trying to find v3c phone and couldn't find it. Because mine is a v3m. Do you have any other suggestions? Thanks so much.

11-20-2006, 6:28 PM	#8 (permalink)
onthegoagain Fresh Member Join Date: Nov 2006 Location: Illinois Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Sorry, I meant the computer was trying to find v3c.

11-20-2006, 6:56 PM	#10 (permalink)
montecarlo160 I made my first post! Join Date: Nov 2006 Location: michigan Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Hey, I tried working with all of these files and extracting them all and trying to run them for my razr v3m, it's not working right, what am I doing wrong? Is this how you can download your own ringtones? my boyfriend has a nextel webiste he uses for his nextel phone called nextpimp.com or something, is there a similar site for razrs or something that anyone knows of thats easy to use?

11-20-2006, 8:54 PM	#11 (permalink)
onthegoagain Fresh Member Join Date: Nov 2006 Location: Illinois Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Is everyone having the same problem? This is my first time with Verizon and the razr v3m. Have been with Cingular for years and never had these problems. I also did what Cincyball said to do but still no luck. It recognizes my phone as a v3c

11-20-2006, 9:03 PM	#12 (permalink)
onthegoagain Fresh Member Join Date: Nov 2006 Location: Illinois Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Cincyball, you wanted to know what computer system - I have windows xp

11-20-2006, 10:49 PM	#15 (permalink)
Cincyball Issss a niiiiice. High 5! Join Date: Jul 2006 Location: CT Posts: 1,856 Phone(s): V3m w/ Alltel V3m Flash Provider(s): Verizon Devices: H700, 80 GB iPod Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc To those having probs with the process above, here is a link that got me set up initially. Try these steps following them to a 'T'. -> http://forums.wirelessadvisor.com/ve...oblem-v3m.html (I still have a USB problem for the V3M)

11-21-2006, 7:14 AM	#16 (permalink)
onthegoagain Fresh Member Join Date: Nov 2006 Location: Illinois Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Cincyball, I have XP home and sp2. Still cannot get phone to sync. All it says is failure and check connections. Thanks

11-21-2006, 7:43 AM	#17 (permalink)
onthegoagain Fresh Member Join Date: Nov 2006 Location: Illinois Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Have tried everything exactly as you stated. When I use the sync fix it comes up error and asks if I want to send an error report.

11-21-2006, 9:40 AM	#18 (permalink)
Cincyball Issss a niiiiice. High 5! Join Date: Jul 2006 Location: CT Posts: 1,856 Phone(s): V3m w/ Alltel V3m Flash Provider(s): Verizon Devices: H700, 80 GB iPod Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Not sure what else to try. Ill look for other people's ways, but that worked for me and many others.

11-21-2006, 9:48 AM	#19 (permalink)
onthegoagain Fresh Member Join Date: Nov 2006 Location: Illinois Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Thanks for your help. Hopefully someone else can help me with this. I am at my wits end.

11-21-2006, 12:41 PM	#20 (permalink)
Cincyball Issss a niiiiice. High 5! Join Date: Jul 2006 Location: CT Posts: 1,856 Phone(s): V3m w/ Alltel V3m Flash Provider(s): Verizon Devices: H700, 80 GB iPod Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc When Im out of idea, I usually send people to Marks site, he has a lot of info. Try this site -> http://mark.cdmaforums.com/1-USBDriverV3M.htm

11-21-2006, 1:44 PM	#21 (permalink)
onthegoagain Fresh Member Join Date: Nov 2006 Location: Illinois Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc Thanks will do. Have a great day

11-21-2006, 4:26 PM	#22 (permalink)
RDLouks Fresh Member Join Date: Nov 2006 Location: Michigan Posts: 29 Phone(s): RAZR V3m Provider(s): Verizon Thanks: 0 Thanked 0 Times in 0 Posts	Re: Razr v3m w/Verizon - snyc What version of Windows Media Player are you using? I am using WMP 10 with the Verizon RAZR V3m and it sync's withoutout a glitch after installing the correct modem drivers and Sync. patch. When you connect your phone to your PC does it start charging, and do you see it in device manager as a "Motorola USB Modem"

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