WirelessAdvisor.com

WallyWorld637 · 12-01-2006, 10:33 AM

I have Cingular service and just upgraded to the Razr v3r. The motorola phone tools are kickin my butt. I cant even get past the phone setup screen. I launch MPT program, I get to the phone setup wizard, then I plug the cord into the phone then the other end of the cord to the computer. Thats it, it doesn't do anything else. No error screen or progress of any kind. Can someone help me? Thanks

Jay2TheRescue · 12-01-2006, 12:56 PM

Quote:

Originally Posted by WallyWorld637

I have Cingular service and just upgraded to the Razr v3r. The motorola phone tools are kickin my butt. I cant even get past the phone setup screen. I launch MPT program, I get to the phone setup wizard, then I plug the cord into the phone then the other end of the cord to the computer. Thats it, it doesn't do anything else. No error screen or progress of any kind. Can someone help me? Thanks

The V3r may not be compatible with any other version of MPT than the newest one. Check your version.

-Jay

Cincyball · 12-01-2006, 1:19 PM

As jay said, update to 4.36. If it supports your phone, it will have the correct drivers.

Maxamilus · 12-15-2006, 3:14 AM

I actually have a v3m, and I've read all about how to get ringtones and whatnot setup for it. But a buddy of mine is wondering how he could get his v3 setup to get his own ringtones.

Again, he has a V3 and is with T-Mobil. Is it as simple as getting MPT setup on his computer? Or does T-mobil's v3's also need some sort of seem editing?

Can't quite find a straight answer using the search function.

MOTOhooligan · 12-15-2006, 4:38 AM

Quote:

Originally Posted by Maxamilus

I actually have a v3m, and I've read all about how to get ringtones and whatnot setup for it. But a buddy of mine is wondering how he could get his v3 setup to get his own ringtones.

Again, he has a V3 and is with T-Mobil. Is it as simple as getting MPT setup on his computer? Or does T-mobil's v3's also need some sort of seem editing?

Can't quite find a straight answer using the search function.

I have a Motorola RAZR V3 with T-Mobile and as long as you download the most up-to-date version of MPT you should be fine. I have been able to sync my V3 and MPT using a USB-to-mini-USB cable with no problems.

You friend should check for updates when he opens MPT.

h0t5auce · 12-15-2006, 11:01 PM

After spending most of the day on the phone with the folks at Motorola, I am my wits end ... I have seen all of the help you have offered to others. I only hope I am so lucky.

I have a V3 with service from Cingular (and an AT&T Wireless card inside) and I cannot for the life of me get MPT to work. The Motorola USB modem shows up in device manager and it will charge when plugged in to the back of the comp. However, it always stops after "Your phone is being installed ..." and goes to the "Can not detect your phone" error message. The people at Motorola had me going in circles and I have for case IDs than I know what to do with.

Thanks in advance, I really appreciate it.

Jay2TheRescue · 12-16-2006, 1:41 AM

Quote:

Originally Posted by h0t5auce

After spending most of the day on the phone with the folks at Motorola, I am my wits end ... I have seen all of the help you have offered to others. I only hope I am so lucky.

I have a V3 with service from Cingular (and an AT&T Wireless card inside) and I cannot for the life of me get MPT to work. The Motorola USB modem shows up in device manager and it will charge when plugged in to the back of the comp. However, it always stops after "Your phone is being installed ..." and goes to the "Can not detect your phone" error message. The people at Motorola had me going in circles and I have for case IDs than I know what to do with.

Thanks in advance, I really appreciate it.

What always helps for me is to leave the USB cable unplugged until after you tell it to look for the phone. It never finds my V3 if it is plugged in when the software starts.

-Jay

h0t5auce · 12-16-2006, 7:00 AM

I've tried that. I've tried every variation of that: phone plugged in and launch tools; launch tools then plug phone in; launch tools then plug phone and then plug in USB to back of comp; etc ...

Still no go.

Spark-Vark · 12-16-2006, 11:20 AM

Quote:

Originally Posted by Jay2TheRescue

What always helps for me is to leave the USB cable unplugged until after you tell it to look for the phone. It never finds my V3 if it is plugged in when the software starts.

I've had this problem as well. I have a new v3i with Cingular. It worked just fine for the last several days. Ever since I used the Bluetooth instead of the USB cable, I can't connect with the phone via my laptop with the USB cable but for some reason I can still connect via Bluetooth.

I've tried it with the Bluetooth on my laptop disabled. No go.

All I get on the MPT software is "Initializing...Please wait...."

Spark-Vark · 12-16-2006, 5:05 PM

Quote:

Originally Posted by Spark-Vark

I've had this problem as well. I have a new v3i with Cingular. It worked just fine for the last several days. Ever since I used the Bluetooth instead of the USB cable, I can't connect with the phone via my laptop with the USB cable but for some reason I can still connect via Bluetooth.

I've tried it with the Bluetooth on my laptop disabled. No go.

All I get on the MPT software is "Initializing...Please wait...."

Update from my post last night:

I'm still trying to figure out just what the heck I did, but I seem to have USB connectivity and the sync function in both USB and Bluetooth is back (until such time I see smoke coming out of either my phone or computer....we'll see

).

I'm not sure if all the steps I took are necessary, but here's what I did:

1. Download and install the new drivertool from BVRP forums: http://www.bvrpforums.com/motorola/viewtopic.php?t=2934

(This is the company that makes MPT)

2. This post on the BVRP forum was helpful in my situation: http://www.bvrpforums.com/motorola/viewtopic.php?t=31

Item #4- opened up MPT, go to Menus -> General Setup and it prompted me to pick which Motorola modem to install. I picked "Motorola USB Modem" and installed it on the COM ports when asked.

And that "Please wait....Initializing" message I was getting and "Mobile Not Connected" warning ballooon have since resolved.

For now, at least. I'm going to play around with it again both via USB and Bluetooth to be sure I've got a more robust connection.

Ain't modern tech great. Hmmmph. And to think there was a time when I did my job just fine without a cell phone.

Ebaypeter · 12-26-2006, 6:22 PM

I have a copy of Moonlight Haze in mp3, wav or wma just email me and for 50p I will send you it in whatever format you require.
Regards
ebaypeter

Heavy Fluid · 12-26-2006, 6:29 PM

Are you saying that you are going to try and charge people for a ringtone? I bet that in 5 minutes, I could have my own copy of Moonlight Haze, in mp3 format, on my phone, for FREE.

dekker · 12-28-2006, 10:23 PM

I just got an unlocked Razr V3 and I use it with my current Cingular service.

My problem is that when I go to check my voicemail I can't delete or save messages while using this new phone. It seems that it will not accept any new key presses after I have dialed. I also tried to see if I could get the phone to work with anything else that would use key presses after dialing and it was a no go.

Is there any way that I could modify the phone or change a setting to get it register key presses after I have dialed a number?
When I press a number I get an Entering: with the options to Delete or Store.

If you would need to know any other information about this phone I will try to provide it.

Thanks for any help.

Jay2TheRescue · 12-29-2006, 12:44 AM

Quote:

Originally Posted by dekker

I just got an unlocked Razr V3 and I use it with my current Cingular service.

My problem is that when I go to check my voicemail I can't delete or save messages while using this new phone. It seems that it will not accept any new key presses after I have dialed. I also tried to see if I could get the phone to work with anything else that would use key presses after dialing and it was a no go.

Is there any way that I could modify the phone or change a setting to get it register key presses after I have dialed a number?
When I press a number I get an Entering: with the options to Delete or Store.

If you would need to know any other information about this phone I will try to provide it.

Thanks for any help.

Try checking this setting: Settings/Initial Setup/DTMF: I am guessing that this is set to OFF right now. Change the setting to LONG and you shouldn't have any more problems.

-Jay

dekker · 12-29-2006, 7:45 AM

Thanks that fixed the problem.

Jay2TheRescue · 12-29-2006, 3:34 PM

Quote:

Originally Posted by dekker

Thanks that fixed the problem.

No problem. Glad to be of help.

-Jay

pinkone03 · 12-30-2006, 8:13 PM

unlocked razr (pink) cannot access aim. it says to use im service a contact name is required please contact carrier for more information? contacted tmobile....they won't help its unlocked. please help. also i subscribe to email. but email doesn't work either.....

pinkone03 · 12-30-2006, 8:39 PM

i have a pink razor unlocked. only problem i have is that i can not access the internet or my instant message. what do i have to do ? I have tried everything.... I have tmobile and they won't help. I've posted b4 no luck . they both say setup is required? I don't know how or what i need to do to set up...

Jay2TheRescue · 12-31-2006, 3:08 PM

Quote:

Originally Posted by pinkone03

i have a pink razor unlocked. only problem i have is that i can not access the internet or my instant message. what do i have to do ? I have tried everything.... I have tmobile and they won't help. I've posted b4 no luck . they both say setup is required? I don't know how or what i need to do to set up...

You need your internet and text settings setup for use with TMO. Check the T-Mobile forum, I believe there is a sticky thread with the info you need.

-Jay

lamp210 · 01-10-2007, 12:14 AM

Hi i have a new razr v3, so what is the monster pack and what is the advantage of installing it? and also i read about unbranding ? what will that do for me? thanks

Jay2TheRescue · 01-10-2007, 12:12 PM

Quote:

Originally Posted by lamp210

Hi i have a new razr v3, so what is the monster pack and what is the advantage of installing it? and also i read about unbranding ? what will that do for me? thanks

A MonsterPack (MP) is the combination of firmware (The phone's OS) and a flex (The phone's custom settings for your carrier) Generally you won't need to install a MP unless you've severely screwed up your phone and you want to reset it back to factory settings. You also need to watch on MP's because they can lock an unlocked phone if you install the wrong one, or

12-01-2006, 10:33 AM	#91 (permalink)
WallyWorld637 Posting up a storm! Join Date: Aug 2005 Location: USA Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Re: RAZR ( GSM versions v3 & v3i ) post your questions here. I have Cingular service and just upgraded to the Razr v3r. The motorola phone tools are kickin my butt. I cant even get past the phone setup screen. I launch MPT program, I get to the phone setup wizard, then I plug the cord into the phone then the other end of the cord to the computer. Thats it, it doesn't do anything else. No error screen or progress of any kind. Can someone help me? Thanks

12-01-2006, 1:19 PM	#93 (permalink)
Cincyball Issss a niiiiice. High 5! Join Date: Jul 2006 Location: CT Posts: 1,856 Phone(s): V3m w/ Alltel V3m Flash Provider(s): Verizon Devices: H700, 80 GB iPod Thanks: 0 Thanked 0 Times in 0 Posts	Re: RAZR ( GSM versions v3 & v3i ) post your questions here. As jay said, update to 4.36. If it supports your phone, it will have the correct drivers. __________________ Verizon V3m Flashed to Alltel V3m NCR_01.1A.00R...EVERYTHING working!!!

12-15-2006, 3:14 AM	#94 (permalink)
Maxamilus I have a weird title! Join Date: Dec 2006 Posts: 6 Thanks: 0 Thanked 0 Times in 0 Posts	Re: RAZR ( GSM versions v3 & v3i ) post your questions here. I actually have a v3m, and I've read all about how to get ringtones and whatnot setup for it. But a buddy of mine is wondering how he could get his v3 setup to get his own ringtones. Again, he has a V3 and is with T-Mobil. Is it as simple as getting MPT setup on his computer? Or does T-mobil's v3's also need some sort of seem editing? Can't quite find a straight answer using the search function.

12-15-2006, 11:01 PM	#96 (permalink)
h0t5auce Posting up a storm! Join Date: Dec 2006 Location: Midwest Posts: 4 Phone(s): RAZR V3 Provider(s): AT&T/Cingular Thanks: 0 Thanked 0 Times in 0 Posts	Re: RAZR ( GSM versions v3 & v3i ) post your questions here. After spending most of the day on the phone with the folks at Motorola, I am my wits end ... I have seen all of the help you have offered to others. I only hope I am so lucky. I have a V3 with service from Cingular (and an AT&T Wireless card inside) and I cannot for the life of me get MPT to work. The Motorola USB modem shows up in device manager and it will charge when plugged in to the back of the comp. However, it always stops after "Your phone is being installed ..." and goes to the "Can not detect your phone" error message. The people at Motorola had me going in circles and I have for case IDs than I know what to do with. Thanks in advance, I really appreciate it.

12-16-2006, 7:00 AM	#98 (permalink)
h0t5auce Posting up a storm! Join Date: Dec 2006 Location: Midwest Posts: 4 Phone(s): RAZR V3 Provider(s): AT&T/Cingular Thanks: 0 Thanked 0 Times in 0 Posts	Re: RAZR ( GSM versions v3 & v3i ) post your questions here. I've tried that. I've tried every variation of that: phone plugged in and launch tools; launch tools then plug phone in; launch tools then plug phone and then plug in USB to back of comp; etc ... Still no go.

12-26-2006, 6:22 PM	#101 (permalink)
Ebaypeter I made my first post! Join Date: Dec 2006 Location: West Yorkshire Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Re: RAZR and Moonlight Hase I have a copy of Moonlight Haze in mp3, wav or wma just email me and for 50p I will send you it in whatever format you require. Regards ebaypeter

12-26-2006, 6:29 PM	#102 (permalink)
Heavy Fluid Junior Member Join Date: Sep 2006 Location: Midwest Posts: 158 Phone(s): LG enV2 Provider(s): Verizon Wireless Devices: iMac G5, iPod 2gb + 4gb Thanks: 0 Thanked 0 Times in 0 Posts My Auctions	Re: RAZR and Moonlight Hase Are you saying that you are going to try and charge people for a ringtone? I bet that in 5 minutes, I could have my own copy of Moonlight Haze, in mp3 format, on my phone, for FREE. __________________ I made the switch from GSM back to CDMA. I am happy with the service, but not the phone selection.

12-28-2006, 10:23 PM	#103 (permalink)
dekker I have arrived! Join Date: Dec 2006 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Re: RAZR ( GSM versions v3 & v3i ) post your questions here. I just got an unlocked Razr V3 and I use it with my current Cingular service. My problem is that when I go to check my voicemail I can't delete or save messages while using this new phone. It seems that it will not accept any new key presses after I have dialed. I also tried to see if I could get the phone to work with anything else that would use key presses after dialing and it was a no go. Is there any way that I could modify the phone or change a setting to get it register key presses after I have dialed a number? When I press a number I get an Entering: with the options to Delete or Store. If you would need to know any other information about this phone I will try to provide it. Thanks for any help.

12-29-2006, 7:45 AM	#105 (permalink)
dekker I have arrived! Join Date: Dec 2006 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Re: RAZR ( GSM versions v3 & v3i ) post your questions here. Thanks that fixed the problem.

12-30-2006, 8:13 PM	#107 (permalink)
pinkone03 Get me out of Newbieville! Join Date: Dec 2006 Location: New Jersey Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Re: If You Have Any Razr Questions Please Post Them In That Forum unlocked razr (pink) cannot access aim. it says to use im service a contact name is required please contact carrier for more information? contacted tmobile....they won't help its unlocked. please help. also i subscribe to email. but email doesn't work either.....

12-30-2006, 8:39 PM	#108 (permalink)
pinkone03 Get me out of Newbieville! Join Date: Dec 2006 Location: New Jersey Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Re: RAZR ( GSM versions v3 & v3i ) post your questions here. i have a pink razor unlocked. only problem i have is that i can not access the internet or my instant message. what do i have to do ? I have tried everything.... I have tmobile and they won't help. I've posted b4 no luck . they both say setup is required? I don't know how or what i need to do to set up...

01-10-2007, 12:14 AM	#110 (permalink)
lamp210 Fresh Member Join Date: Jan 2007 Location: in the woods in mi. Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Re: RAZR ( GSM versions v3 & v3i ) post your questions here. Hi i have a new razr v3, so what is the monster pack and what is the advantage of installing it? and also i read about unbranding ? what will that do for me? thanks

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