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ttrim · 09-07-2002, 11:48 PM

I currently have Verizon but at the end of the month I am going to cancel my service with them because every month there are error's on my bill and I'm tired of having to look closely at my bill each month. Don't understand why there are so many errors. I am happy with their coverage and plans but can't handle the bills. [img]i/expressions/face-icon-small-sad.gif[/img]
Yesterday I signed up with Nextel. The man who signed me up said that the plan I got (optimizer 900) had a promotion of free nights and weekends and no long distance for the life of the plan. ( other words...for as long as I have the plan) I called Nextel about something else and questioned if the promo was for the life of the plan and she said NO that it was only for a year. Then I called the store back and told them what she said and he was adament that what he said was right and is now trying to get in touch with his sales rep to see what he says.
Does anyone here know the answer?

Also, how is nextel as far as service coverage etc... this is all new for me. The plan I have with verizon is the national plan with NO roaming at all.

Would love to hear honest feedback about Nextel. I'm wondering if I made a mistake in signing up.
Tina

IdiOTeQnoLogY · 09-08-2002, 1:32 AM

i have no idea what nextel's policy is now; however just a few months ago nextel changed it's nights and weekends start time from 8pm to 9pm- EVEN FOR EXISTING CUSTOMERS in CONTRACT as well as changed to the second billing (which was a real great feature of Nextel's) to rounding up to the nearest minute billing for most plans and also for all customers IN CONTRACT on the plans affected. so i have no idea if they are now rectifying that situation by grandfathering plans. nextel's plans can be real good and i am sure they have learned from their mistakes in changing stuff in contract. try calling some sort of executive services department in nexxtel see if you can get the right answer.

ttrim · 09-09-2002, 5:37 PM

Just to let anyone who might be interested, I finally got an answer about my plan and the Optimizer plans with Nextel DOES include nights and weekends plus long distance for the LIFE of the plan. That was verified with corporate headquarters and it is on my plan. This special is only until September 12 so if anyone is interested I encourage them to get in on it.
Just thought I would update on my question.
Tina
[img]i/expressions/face-icon-small-smile.gif[/img]

Jack · 09-10-2002, 7:58 PM

Can you give more info on teh optimizer plans

Jack

09-10-2002, 8:39 PM

Well I'm learning about it myself but they have different types of plans. The plan I got was the optimizer plan (900 minutes) (which gives 900 minutes for $79.00) Was is so appealing about this plan is that if you sign up on or before Sep 12, you get free nights and weekends and free long distance for the life of the plan. I haven't found a deal like that anywhere!
The optimizer plans start at 450 minutes and go up to 2500 minutes. If you are really interested, contact a Nextel dealer in your area but if you want the promo, you need to do it by Sep. 12.
BTW....so far service has been great and my phone has had full towers. [img]i/expressions/face-icon-small-smile.gif[/img]
Tina

Scalici26 · 09-11-2002, 11:08 AM

I hope that you continue to get good service. Once you leave a major meto. area, you are then carrying an expensice paper weight. Also beware of the customer service. They are the worst.

G20Ryder · 09-11-2002, 11:48 AM

i herd nextel was good in major metro areas

Jack · 09-11-2002, 2:04 PM

I am glad to here that there service is working out for you

Jack

Scalici26 · 09-11-2002, 7:09 PM

good in metro areas, not everywhere else. I live in staten island which is 1 of the 5 broughs of NYC (a major metro area), once you leave Manhattan, the service is horrible.

ttrim · 09-11-2002, 8:01 PM

Well i think it really depends on the area. I don't live in a Metro area and had my phone in a rural area today. The reception on the Nextel was MUCH better than my verizon phone.
Tina

wxram · 09-12-2002, 12:17 PM

To each his own. I have used Nextel in metro and non metro areas and i have had no problem. I went on vacation in the mountains of Vermont and i had a signal. Their cust. service is very good, they do have their share like everyone else of the occasional clueless cust. rep.

ComicalMoodyDan · 09-12-2002, 2:32 PM

I don't think its as simply as metro areas. Kingsport, TN isn't exactly a major metro area and I've heard from 2 people that Nextel is good around here. I've never used it myself but a friend of mine said he use to have them and the service was flawless.

Nextel like any company is good in some areas and bad in others.

Jack · 09-12-2002, 7:59 PM

Nextel has its good and bad markets

Jack

wxram · 09-13-2002, 4:22 AM

Very true.

09-07-2002, 11:48 PM	#1
ttrim Fresh Member Join Date: Sep 2002 Posts: 13 Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions I currently have Verizon but at the end of the month I am going to cancel my service with them because every month there are error's on my bill and I'm tired of having to look closely at my bill each month. Don't understand why there are so many errors. I am happy with their coverage and plans but can't handle the bills. [img]i/expressions/face-icon-small-sad.gif[/img] Yesterday I signed up with Nextel. The man who signed me up said that the plan I got (optimizer 900) had a promotion of free nights and weekends and no long distance for the life of the plan. ( other words...for as long as I have the plan) I called Nextel about something else and questioned if the promo was for the life of the plan and she said NO that it was only for a year. Then I called the store back and told them what she said and he was adament that what he said was right and is now trying to get in touch with his sales rep to see what he says. Does anyone here know the answer? Also, how is nextel as far as service coverage etc... this is all new for me. The plan I have with verizon is the national plan with NO roaming at all. Would love to hear honest feedback about Nextel. I'm wondering if I made a mistake in signing up. Tina

09-08-2002, 1:32 AM	#2
IdiOTeQnoLogY Join Date: Mar 2002 Posts: 1,567 Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions i have no idea what nextel's policy is now; however just a few months ago nextel changed it's nights and weekends start time from 8pm to 9pm- EVEN FOR EXISTING CUSTOMERS in CONTRACT as well as changed to the second billing (which was a real great feature of Nextel's) to rounding up to the nearest minute billing for most plans and also for all customers IN CONTRACT on the plans affected. so i have no idea if they are now rectifying that situation by grandfathering plans. nextel's plans can be real good and i am sure they have learned from their mistakes in changing stuff in contract. try calling some sort of executive services department in nexxtel see if you can get the right answer.

09-09-2002, 5:37 PM	Original Poster #3
ttrim Fresh Member Join Date: Sep 2002 Posts: 13 Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions Just to let anyone who might be interested, I finally got an answer about my plan and the Optimizer plans with Nextel DOES include nights and weekends plus long distance for the LIFE of the plan. That was verified with corporate headquarters and it is on my plan. This special is only until September 12 so if anyone is interested I encourage them to get in on it. Just thought I would update on my question. Tina [img]i/expressions/face-icon-small-smile.gif[/img]

09-10-2002, 7:58 PM	#4
Jack Join Date: Oct 2001 Location: Ohio Posts: 2,475 Phone(s): Motorola T720 Provider(s): Alltel Devices: Sirius Satellite radio, ipod, laptop, pda Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions Can you give more info on teh optimizer plans Jack __________________ Current Plan with alltel 3000 anytime minutes w/nationwide LD $74.95 a month---Waiting not so patiently for the Alltel version of the V710

09-10-2002, 8:39 PM	#5
Guest Posts: n/a	Nextel questions Well I'm learning about it myself but they have different types of plans. The plan I got was the optimizer plan (900 minutes) (which gives 900 minutes for $79.00) Was is so appealing about this plan is that if you sign up on or before Sep 12, you get free nights and weekends and free long distance for the life of the plan. I haven't found a deal like that anywhere! The optimizer plans start at 450 minutes and go up to 2500 minutes. If you are really interested, contact a Nextel dealer in your area but if you want the promo, you need to do it by Sep. 12. BTW....so far service has been great and my phone has had full towers. [img]i/expressions/face-icon-small-smile.gif[/img] Tina

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09-11-2002, 11:08 AM	#6
Scalici26 Join Date: Feb 2002 Posts: 266 Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions I hope that you continue to get good service. Once you leave a major meto. area, you are then carrying an expensice paper weight. Also beware of the customer service. They are the worst.

09-11-2002, 11:48 AM	#7
G20Ryder Junior Member Join Date: Aug 2002 Posts: 208 Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions i herd nextel was good in major metro areas

09-11-2002, 2:04 PM	#8
Jack Join Date: Oct 2001 Location: Ohio Posts: 2,475 Phone(s): Motorola T720 Provider(s): Alltel Devices: Sirius Satellite radio, ipod, laptop, pda Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions I am glad to here that there service is working out for you Jack __________________ Current Plan with alltel 3000 anytime minutes w/nationwide LD $74.95 a month---Waiting not so patiently for the Alltel version of the V710

09-11-2002, 7:09 PM	#9
Scalici26 Join Date: Feb 2002 Posts: 266 Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions good in metro areas, not everywhere else. I live in staten island which is 1 of the 5 broughs of NYC (a major metro area), once you leave Manhattan, the service is horrible.

09-11-2002, 8:01 PM	Original Poster #10
ttrim Fresh Member Join Date: Sep 2002 Posts: 13 Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions Well i think it really depends on the area. I don't live in a Metro area and had my phone in a rural area today. The reception on the Nextel was MUCH better than my verizon phone. Tina

09-12-2002, 12:17 PM	#11
wxram Junior Member Join Date: Apr 2002 Posts: 81 Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions To each his own. I have used Nextel in metro and non metro areas and i have had no problem. I went on vacation in the mountains of Vermont and i had a signal. Their cust. service is very good, they do have their share like everyone else of the occasional clueless cust. rep.

09-12-2002, 2:32 PM	#12
ComicalMoodyDan Join Date: Dec 2001 Location: Kingsport, TN Posts: 6,072 Phone(s): Samsung Gravity 2, Samsung Smooth Provider(s): T-Mobile, Verizon Wireless Devices: T-Mobile @Home Thanks: 0 Thanked 20 Times in 15 Posts	Nextel questions I don't think its as simply as metro areas. Kingsport, TN isn't exactly a major metro area and I've heard from 2 people that Nextel is good around here. I've never used it myself but a friend of mine said he use to have them and the service was flawless. Nextel like any company is good in some areas and bad in others.

09-12-2002, 7:59 PM	#13
Jack Join Date: Oct 2001 Location: Ohio Posts: 2,475 Phone(s): Motorola T720 Provider(s): Alltel Devices: Sirius Satellite radio, ipod, laptop, pda Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions Nextel has its good and bad markets Jack __________________ Current Plan with alltel 3000 anytime minutes w/nationwide LD $74.95 a month---Waiting not so patiently for the Alltel version of the V710

09-13-2002, 4:22 AM	#14
wxram Junior Member Join Date: Apr 2002 Posts: 81 Thanks: 0 Thanked 0 Times in 0 Posts	Nextel questions Very true.

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