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Great AT&T customer service

<FONT face=Verdana>I just wanted to say that on 1-28 i went to my local AT&T wireless store to switch plans and ...

  1. 01-31-2004, 4:46 PM #1
    Fire14
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    Default Great AT&T customer service

    <FONT face=Verdana>I just wanted to say that on 1-28 i went to my local AT&Ticon wireless store to switch plans and phones. I had a multiband plan with a T62u and my wife was on a local TDMA service plan, we decided to go to a family share plan. I had started my service in Aug. and my wife was without contract. The store rep was extremly helpful in getting me a deal on my phone as well as my wifes since i wasn't eligable for a discount he worked with me to get me a discount. He did what he needed to help and even stayed past closing to help on getting me the deals with corporate.
    I just want to say he is someone i would recommend to anyone needing a phone or service with AT&Ticon.
    I was thinking of going to Cingular and realized i didn't have any real problems with AT&Ticon service and tonight proved again why i was better of staying with AT&T.
    keep up the excellent work. Thanks again.</FONT>
  2. 01-31-2004, 6:46 PM #2
    GoodmanR
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    Default Great AT&T customer service

    Originally posted by: Fire14
    <FONT face=Verdana>I just wanted to say that on 1-28 i went to my local AT&Ticon wireless store to switch plans and phones. I had a multiband plan with a T62u and my wife was on a local TDMA service plan, we decided to go to a family share plan. I had started my service in Aug. and my wife was without contract. The store rep was extremly helpful in getting me a deal on my phone as well as my wifes since i wasn't eligable for a discount he worked with me to get me a discount. He did what he needed to help and even stayed past closing to help on getting me the deals with corporate.
    I just want to say he is someone i would recommend to anyone needing a phone or service with AT&Ticon.
    I was thinking of going to Cingular and realized i didn't have any real problems with AT&Ticon service and tonight proved again why i was better of staying with AT&T.
    keep up the excellent work. Thanks again.</FONT>
    I'm glad to hear that! Great news whenever anyone gets care like that.
    New Job = New Phone
  3. 02-01-2004, 12:22 PM #3
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    Default Great AT&T customer service

    Well, there are people who win the lottery. So it is also possible to get good service with AT&Ticon.
    "Jobs was brave enough to think differently, bold enough to believe he could change the world, and talented enough to do it."
    -Barack Obama
  4. 02-02-2004, 2:00 AM #4
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    Default Great AT&T customer service

    LOL! I was thinking the same thing Bobolito. I guess he just got lucky.
  5. 02-02-2004, 11:49 AM #5
    SNSE
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    Default Great AT&T customer service

    I would say they are definitely the exception, not the rule.
  6. 02-04-2004, 5:04 PM #6
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    Default Great AT&T customer service

    Originally posted by: SNSE
    I would say they are definitely the exception, not the rule.
    Very well put, good customer service is hard to find anywhere anymore. Glad to hear you had a good experience.

    Rasputinj

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  7. 02-04-2004, 6:12 PM #7
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    Default Great AT&T customer service

    Originally posted by: Rasputin
    Originally posted by: SNSE
    I would say they are definitely the exception, not the rule.
    Very well put, good customer service is hard to find anywhere anymore. Glad to hear you had a good experience.
    Hey, even Verizonicon F---S up
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