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Old 01-31-2004, 4:46 PM     #1
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<FONT face=Verdana>I just wanted to say that on 1-28 i went to my local AT&T wireless store to switch plans and phones. I had a multiband plan with a T62u and my wife was on a local TDMA service plan, we decided to go to a family share plan. I had started my service in Aug. and my wife was without contract. The store rep was extremly helpful in getting me a deal on my phone as well as my wifes since i wasn't eligable for a discount he worked with me to get me a discount. He did what he needed to help and even stayed past closing to help on getting me the deals with corporate.
I just want to say he is someone i would recommend to anyone needing a phone or service with AT&T.
I was thinking of going to Cingular and realized i didn't have any real problems with AT&T service and tonight proved again why i was better of staying with AT&T.
keep up the excellent work. Thanks again.</FONT>
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Old 01-31-2004, 6:46 PM     #2

 
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Default Great AT&T customer service

Quote:
Originally posted by: Fire14
<FONT face=Verdana>I just wanted to say that on 1-28 i went to my local AT&T wireless store to switch plans and phones. I had a multiband plan with a T62u and my wife was on a local TDMA service plan, we decided to go to a family share plan. I had started my service in Aug. and my wife was without contract. The store rep was extremly helpful in getting me a deal on my phone as well as my wifes since i wasn't eligable for a discount he worked with me to get me a discount. He did what he needed to help and even stayed past closing to help on getting me the deals with corporate.
I just want to say he is someone i would recommend to anyone needing a phone or service with AT&T.
I was thinking of going to Cingular and realized i didn't have any real problems with AT&T service and tonight proved again why i was better of staying with AT&T.
keep up the excellent work. Thanks again.</FONT>
I'm glad to hear that! Great news whenever anyone gets care like that.
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Old 02-01-2004, 12:22 PM     #3
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Well, there are people who win the lottery. So it is also possible to get good service with AT&T.
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Old 02-02-2004, 2:00 AM     #4


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LOL! I was thinking the same thing Bobolito. I guess he just got lucky.
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Old 02-02-2004, 11:49 AM     #5

 
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I would say they are definitely the exception, not the rule.
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Old 02-04-2004, 5:04 PM     #6

 
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Quote:
Originally posted by: SNSE
I would say they are definitely the exception, not the rule.
Very well put, good customer service is hard to find anywhere anymore. Glad to hear you had a good experience.

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Old 02-04-2004, 6:12 PM     #7

 
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Quote:
Originally posted by: Rasputin
Quote:
Originally posted by: SNSE
I would say they are definitely the exception, not the rule.
Very well put, good customer service is hard to find anywhere anymore. Glad to hear you had a good experience.
Hey, even Verizon F---S up
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