canceling with cingular

[amoney]

My friend is currently with cingular. He lives in meriden, ct. He is in the second year of his two year contract that ends in Sept, 2004. Service for him is horrible. BTW he is on a TDMA only plan. He really wants out. Is it possible to say that your service is horrible and that you cant use the phone half the time to get out of the contract w/o paying the cancelation fee. Or if there is any other way please tell how. Of course when he told me this i laughed at him and said he should have went with Verizon.

[Stupiud]

Originally posted by: amoney
My friend is currently with cingular. He lives in meriden, ct. He is in the second year of his two year contract that ends in Sept, 2004. Service for him is horrible. BTW he is on a TDMA only plan. He really wants out. Is it possible to say that your service is horrible and that you cant use the phone half the time to get out of the contract w/o paying the cancelation fee. Or if there is any other way please tell how. Of course when he told me this i laughed at him and said he should have went with Verizon.

no.
you can lie and tell them you are in the military service, and that you are being transfered over seas. [img]i/expressions/face-icon-small-wink.gif[/img]

some pressing reason like that will persuwade (sp?) them to let you goo, but just saying 'my service sucks' dosent cut it...they already know that. [img]i/expressions/face-icon-small-tongue.gif[/img]

[hambone15]

Originally posted by: Stupiud

no.
you can lie and tell them you are in the military service, and that you are being transfered over seas. [img]i/expressions/face-icon-small-wink.gif[/img]

some pressing reason like that will persuwade (sp?) them to let you goo, but just saying 'my service sucks' dosent cut it...they already know that. [img]i/expressions/face-icon-small-tongue.gif[/img]

Actually, I was able to get out of my contract finally, with a lot of complaining because of their crappy service after the GSM switch started...

[Stupiud]

Originally posted by: hambone15

Actually, I was able to get out of my contract finally, with a lot of complaining because of their crappy service after the GSM switch started...

wow really?!?

Can do a step by step on how you did that for the benifit of the other cing...err...people who dislike their cellular service.... [img]i/expressions/face-icon-small-wink.gif[/img]

[bobolito]

You are really not going to be able to get out of your obligation on the basis that service is not good. That is not a valid reason to terminate your contract without a fee. There's no way out without paying the fee. When you signed the contract, you agreed to stay in service for two years and to pay the termination fee if you wanted to get out before the 2 years, no matter how bad the service is.

Now, there are cases here and there of some people that get lucky and they convince the CS person to let them out without penalty. But those are special exceptions. If you get lucky and accomplish this, good for you. If not, pay the termination fee.

[NYCDru]

Be persistant and keep telling them you have no service in your house and at your job. See what they say. If they say no call again and see what another rep says.

Describe bad service. No service at home? None in the house? was this new?

[scohen]

I got lucky with Cingular,

I signed a 2 year, and my service was bad, but they promised a new tower was comming in 3 months. So I waited 3 months, then another 3 months.

I called every couple of months saying how I couldn't make any calls from home, or from work. I suggested to them that I update to a GAIT phone, I did, still no dice. I tried GAIT for a month with no better luck.

Every time I called I was VERY nice, but kept saying that I can't use the phone, so I am really getting screwed.
Finally I just asked very nicely if I there was any way I could cancel because I really needed a cell phone that worked. And they said because I had tried the GAIT and purchased 2 phones trying to work on the problem, they let me out.

[piacoa]

Just my two cents,

According to a Nextel rep, FCC mandates that if 1/4 of your calls are dropped/blocked, they must waive your fee. Some services have different policies for waiving the fee (for example, Nextel waives it for 1/10 dropped calls).

You could find a friend that wants the service and have it switched to their name if your service offers it.

[MirracleGirl]

Cancelling with Cingular- yes if you speak with a customer service rep with half a brain -yes, they may drop the termination fees. However- how's cingular's gsm coverage there? if you've completed the 1st yr of a 2yr agree they'll allow an exception upgrade.-which allows you to resign but move into gsm handsets. and going further why didn't they cancel during the first 15 days if coverage was so "horrible"??? that's what your trial is for.
don't know how terminatin fee works there in NY you pay a one time charge for each remaining month of the contract ( ie $10/mo on 2 yr., $20 /mo on 1yr).
Cingular does allow "Transfer of Service"- literally transferring service to someone else.