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Old 07-23-2003, 11:33 PM     #1
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Default Verizon customers having problems?

I live in Long Island, NY and ive been having sever problems with Verizon Service I barely get signals ive missed alot of calls!! i wanna know if anyone else is experiencing this? I have few friends in the area with simlar problems as I.
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Old 07-24-2003, 12:11 PM     #2
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Default Verizon customers having problems?

Where on LI do you live? And which phones do your friends have? I was just there for two weeks. One of my relatives has Verizon in Huntington, and he wasn't having any troubles. Also the a310 is known to sometimes have poor RF. You may want to try another phone to see if the service gets better.
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Old 07-26-2003, 8:15 AM     #3
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only way to see if its your phone is to find others that live there with verizon service and have a diferent handset. or you can go the expensive way and buy another one.
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Old 07-29-2003, 2:09 PM     #4
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has your bad signal been on and off over the past month or so?
i have been having the same problems.

i know in the area here in northern NJ, the end of June i was having really bad signal problems; dropped calls, analog, no signal, etc...

i am now noticing that the reception is terrible recently.

has your reception changed also?


ps.
is your SN from paintball?
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Old 07-29-2003, 6:52 PM     #5
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I am having similar problems with a Samsung A310 phone.


In my house I used to get 3 to 4 bars of coverage. Now at times I get analog coverage or 1 bar digital. I have had my phone switch to analog a few times in various areas which are usually strong digital areas. It seems to be time dependent, as now I turn on my cell phone in my house at 8:40PM and I get 3 bars. I do know that a new tower is scheduled to be built in my area thats actually just a tad closer to me than the other 2 closest towers now. So my guess is that as more customers are using the cell, the coverage area diminishes so they need to build new towers to compensate.
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Old 07-31-2003, 8:20 AM     #6

 
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Verizon has recorded record numbers of new subscribers.

Technical documents on CDMA Technology state - " the capacity of the cell / sector is only limited by the call quality the customer can tolerate"

Sounds like maybe this is it - I can tell you that the call quality stinks much of the time in my area.
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Old 07-31-2003, 12:37 PM     #7
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Quote:
Technical documents on CDMA Technology state - " the capacity of the cell / sector is only limited by the call quality the customer can tolerate"
i hate big business and i am sure that this will be an unfortunate result of a company just trying to squeeze more for less and in the end, the customer looses AGAIN.

"Ca uo He r M Now?"

"what?"
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Old 07-31-2003, 1:37 PM     #8
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It's only a natural cycle: a company has a really good network, they get really popular, everyone starts signing up with them, they add more customers than everyone else, they are the best in the business, and then their own success sooner or later begins to backfire at them. Once they have too many customers and are at the top of the hill, people begin to experience problems, the network becomes annoyingly busy, the quality starts to degrade because of the overcrowded systems, and people become discontent and start to leave. After this, the company growth stalls, and another company begins the same cycle by stealing the customers. The same happened to Cingular in CA, it happened to AOL in the late 90's and may happen to Verizon soon.
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Old 07-31-2003, 3:34 PM     #9
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well that stinks. as far as i have seen i havent had any problems with them. i recently went to atlantic city and had great receptin everywhere except deep in the casinos. but neither did anyone else.
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Old 07-31-2003, 9:58 PM     #10

 
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If it weren't for the fact that the TDMA / GSM migrator networks are in such bad shape right now too, with LNP, VZN would likely lose some subs.

Holy heck,.....T Mobile may even benefit from this !!!!
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Old 08-01-2003, 8:26 AM     #11
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Quote:
Originally posted by: bobolito
It's only a natural cycle: a company has a really good network, they get really popular, everyone starts signing up with them, they add more customers than everyone else, they are the best in the business, and then their own success sooner or later begins to backfire at them. Once they have too many customers and are at the top of the hill, people begin to experience problems, the network becomes annoyingly busy, the quality starts to degrade because of the overcrowded systems, and people become discontent and start to leave. After this, the company growth stalls, and another company begins the same cycle by stealing the customers. The same happened to Cingular in CA, it happened to AOL in the late 90's and may happen to Verizon soon.
of course the beauty is that Verizon tests their network daily. So if they are reaching capacity, they'll know real quick, and start working to increase capacity. For that reason, they can still stay on top if they want to.
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Old 08-01-2003, 8:26 AM     #12
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Default Verizon customers having problems?

Quote:
Originally posted by: bobolito
It's only a natural cycle: a company has a really good network, they get really popular, everyone starts signing up with them, they add more customers than everyone else, they are the best in the business, and then their own success sooner or later begins to backfire at them. Once they have too many customers and are at the top of the hill, people begin to experience problems, the network becomes annoyingly busy, the quality starts to degrade because of the overcrowded systems, and people become discontent and start to leave. After this, the company growth stalls, and another company begins the same cycle by stealing the customers. The same happened to Cingular in CA, it happened to AOL in the late 90's and may happen to Verizon soon.
of course the beauty is that Verizon tests their network daily. So if they are reaching capacity, they'll know real quick, and start working to increase capacity. For that reason, they can still stay on top if they want to.
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Old 08-01-2003, 9:28 AM     #13
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Default Verizon customers having problems?

Quote:
Originally posted by: acranox
of course the beauty is that Verizon tests their network daily. So if they are reaching capacity, they'll know real quick, and start working to increase capacity. For that reason, they can still stay on top if they want to.
ALL carriers do this, Verizon is the only one that makes commercials out of it. And apparently their ads are having the desired effect.

And if Verizon is reaching capacity they can't just throw up a tower wherever they feel like it. It probably takes at least 12 months from when the need for new coverage/capacity is identified to when it is actually built and operational.
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Old 08-01-2003, 11:34 AM     #14

 
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Although this may seem like a duty above and beyond, yes as far as I know, all wireless providers do at least some testing.

The kicker is, that this testing, as explained on their website, specifically tests "call connectivity / dropped call ratio" NOT call quality.

You may have decent signal / non dropped calls, but if you have to repeat everything 3 times,...
well.

So, even this presentation of "Best Network" is simply VZN's interpretation.
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