voice mail help

[absolutgym]

hi everyone...i just got a samsung a530 for my birthday from
verizon...and i cant set up the voice mail!! i follow the directions,
but when i call my number or the *86 for voicemail, my line is just
busy, nothing about my voicemail comes up. i also tried shutting off
my phone and calling my number from another phone to set it up, but
no luck with that either...if anyone has information on this, please
respond!! thanks so much!!

[t720]

In answer to your question, I'm not exactly sure whether or not this could be the problem...but some wireless carriers including Verizon have upgraded their voicemail, and I'm not exactly sure whether or not this could have impacted your phone's voicemail in any way.

I find that sometimes I get a busy signal occasionally when I call the voicemail too, but this is only due to really two reasons. It's either the fact that the network is busy (there are too many people using the cell tower, and there is not currently a place open for you to make a call) or you do not have enough signal. The signal problem is especially a case with TDMA, it will end up busy with any call that's between 0 and 1 bars of signal strength...otherwise anything 1 to 2 bars above it's very strong.

So, I would suggest calling at a time where not many people call and you have a good signal, and if that still doesn't work, call 611 (Customer Service) and since Verizon claims to have the best CS, I'm sure they can help you. If all else fails, post again and I'll see what I can do.

[absolutgym]

hey, thanks so much! i called customer service and talked to someone, they said my voice mail hadnt been activated on my account, so they set it up and now my voice mail works. thanks again! [img]i/expressions/face-icon-small-smile.gif[/img]

[Codepyro]

how do you like the phone?

[t720]

You're welcome [img]i/expressions/face-icon-small-wink.gif[/img]. My service is always done with a smile.

If you have any more questions, just post again.